Korean 3D Illusions Signage July 2022

3D Illusions Signage

Digital Signage 3D Illusions — TEASER OF DIOR SEONGSU CONCEPT STORE

Brand eXperience Design

A couple of recent examples of 3D Illusions Signage and also supplementary large screen displays for Inchon Airport and their Digital Gym.  For more information email [email protected]

APR. 2022

d’strict showcased a very special digital signage 3D illusion content to commemorate the opening of Korea’s first Dior concept store ‘Dior Seongsu’ in May 2022.

Special Dior Codes are presented sequentially in the glass cabinet, transforming into one of the most enchanting stores. It flows gracefully and softly, as if watching a Dior fashion show.

The lucky star that changed the fate of Christian Dior,
The sketch of a new look that shocked the world,
The Dior dress that wrote a new chapter in fashion history,
Gardens of Dior, the source of inspiration that never dries up,
And finally Dior Seongsu, which embraces all these, magically appears.

This wonderful and new experience that transcends time and space takes you into the world of Dior and gives you the feeling of anticipation for Dior Seongsu.

d’strict will continuously create and provide innovative offline marketing content for global companies and communities.

TEASER OF DIOR SEONGSU CONCEPT STORE from d’strict on Vimeo.

Comments and Other Notes

Sixteen-Nine Calls it “Probably the Best 3D illusion Yet Done” —  writeup article The creative was, not surprisingly, done by the Seoul agency D’Strict, which has somewhat specialized in producing amazing large format content for LED boards like this one, in a Seoul commercial district. The company is the one that first generated widespread attention for these anamorphic illusions, a giant wave sloshing above the Seoul sidewalk.

INCHEON AIRPORT DIGITAL GYM

The experiential digital sportainment solutions – Jumping, Stepping, Touching, and Shooting – invite passengers to engage in and enjoy an array of indoor sports activities through digital devices in the transfer amenities at Incheon International Airport Terminal 2.

INCHEON AIRPORT DIGITAL GYM from d’strict on Vimeo.

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Accessibility and Digital Menus For Restaurants

digital menu accessibility

Digital Menu ADA & Accessibility

There’s no question that restaurants and other businesses have made strides in making their establishments more accessible. But even with the increased accommodations that have been implemented, there is still work to be done. That’s why we’re asking the question: should restaurant accessibility standards include digital menus?  Article reprinted from Keyser, a major provider of digital signage displays and digital menu boards.

The short answer is yes! Digital signage can help improve accessibility by providing menus and other information about the restaurant digitally. Digital menus can help restaurants become more accessible and inclusive by making it easier for customers who have trouble reading print or following spoken instructions over the phone. Digital menus don’t just increase sales at restaurants, they make dining out more enjoyable for everyone.

[Drive Thru might be the singlemost largest sales stream for fast food restaurants.  It is estimated McDonalds sales are 65% via drive thru lanes. Now imagine placing TVs outside in blazing sun, or in freezing blizzard]

Digital menus help increase accessibility through simple, intuitive operability and great design, allowing customers to find what they want at every point of their dining experience. Like most public spaces, restaurants are not easily accessible for all. However, digital signage may be able to help increase accessibility for many people. This blog will discuss today’s restaurant accessibility standards, and the role that digital signage can play in creating a more inclusive dining environment.

So, what does accessibility mean?

The idea of “accessibility” is a pretty broad one, with the general definition being something easy to obtain or use. Within the context of restaurants, this means providing the necessary accommodations for every customer to be served. There are all sorts of ways to make things more accessible: making sure there’s plenty of parking spaces, making sure locations have accessible entrances and that doors are wide enough for wheelchair users, having ADA-compliant restrooms, wheelchair accessible seating areas, etc.

One thing that hasn’t been considered much in the past is whether digital menus should be included in accessibility standards—if it wasn’t clear enough already, we think they should. So when we talk about restaurant accessibility standards, what we’re really talking about is making sure that all customers—including people with disabilities—can easily get into restaurants and order their food without needing much assistance from staff members or other patrons.

What does accessibility look like for restaurant customers?

restaurant-accessibility

If you’re a restaurant owner, you may have heard the term “accessibility” thrown around quite a bit lately. It’s on your mind because it’s important—and it should be. Accessibility has always been an essential part of the quick-service restaurant industry because restaurant business models are built around ease and convenience. Restaurants want to be able to provide a great experience for their patrons, and one of the most important factors in that experience is how quickly you can get your food. If you don’t have an accessible digital menu, then it can take longer for a customer’s order to go through, which means that if there is anything wrong with it (for example, if the order comes out wrong), then the customer will have even less time to fix it before they need to leave.

But for disabled people who may have different requirements for what accessibility is, these accommodations are integral to being a consumer. For example, people who are deaf or hard of hearing may use ASL when communicating with others, which means that the traditional way of ordering food may be difficult for them, especially if none of the employees know ASL. In this case, a self-service kiosk may be the preferred option for this consumer. People who are blind or have low vision might need large print or braille menus. In either case, if restaurants do not offer these types of accommodations, then customers will not be able to order their food as easily as they would like them to.

The importance of quick access to food for people with disabilities cannot be overstated. Populations with disabilities experience greater risk of food insecurity, so the accessibility of fast food restaurants can actually be a very necessary fixture in people’s lives. 26% of adult Americans have a disability, and they deserve equal treatment from businesses. It’s the job of restaurant owners to provide accessible service options for all consumers.

What types of digital signage may help restaurant accessibility standards?

restaurant-accessibility

The ADA (Americans with Disabilities Act) requires that restaurants provide equal access to all their customers, including those with hearing or visual impairments. One way to ensure this is by incorporating digital signage for guests. Here are the different types of digital signage that can help with restaurant accessibility standards:

  1. Restaurant kiosks: The rise of restaurant kiosks has improved the accessibility of restaurants, as they can be used by people with disabilities to place orders, pay for meals, etc. They can also be used by non-disabled customers to learn more about the restaurant and its offerings, and to simply provide more convenience. This can help reduce wait times for customers who would otherwise have to wait for staff members to complete tasks like printing out menus or taking orders.
  2. Digital menu boards: These are screens that display food and drink options for customers waiting in line at fast-food restaurants or drive-thru windows. Digital menu boards are another tool that restaurants can use to make their menus more accessible. They can display the same information as a paper menu but in a much more user-friendly format that allows customers to read it without assistance or strain.
  3. Drive thru menu boards:  id=”urn:enhancement-bf30b58a-6fff-4c1e-8ad1-52ba83631d2b” class=”textannotation disambiguated wl-thing” itemid=”https://data.wordlift.io/wl148982/entity/drive-thru”>Drive thru menus can be difficult for those who are visually impaired or have other disabilities that make it difficult for them to read from afar. Digital drive thru menu boards are similar to digital menu boards, but they can often be larger because they’re designed to be read from inside cars rather than outside of them. In addition, drive thru menu boards provide accommodations for people with physical disabilities that prevent them from entering a store.

How can digital signage provide more accessibility?

Digital signage can be a great addition to your restaurant’s accessibility. One way restaurants can become more accessible is by using digital menus. Not only does it provide an easier process for deaf and hard of hearing patrons, but it also provides an easy process for neurodivergent people who may have a difficult time communicating verbally. Whether a customer has physical disabilities or they have emotional/mental ones like anxiety or depression, we know that providing more diverse service options facilitated by technology is the best way to accommodate everyone.

Interested in Digital Signage for Your Restaurant?

If you’re a restaurant owner, you’re probably already thinking about what your business needs to do to make sure that your customers can enjoy an accessible dining experience. When it comes to digital signage and restaurant accessibility, it’s all about making sure that every customer has an enjoyable experience at your business. If you are a business owner who wants to create a more accessible restaurant, what are you waiting for? Contact Keyser today to get started!

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Best Digital Signage Linux – also Raspberry Pi support

linux digital signage

Linux Digital Signage OS and Media Player

Pretty interesting option by LinuxTop ($189 Euro) for complete media player and OS for digital signage or kiosks.

-Memory:1 GB RAM & 16 GB internal flash
-Quad Core 900Mhz (ARM)
-OS Linutop OS XS preinstalled
-Size 9x6x2,4 cm (3.6×2.4×1 in) Weight: 92g (3oz)
-Power: 4W (100-240 AC adapter)
Use: Digital signage player (video hd,PDF, …) -Includes: US, UK, Europe and Australia power plugs
-1 HDMI, 4 USB2, 1 Ethernet
-Software: Epiphany, Libre Office, VNC, Linutop Kiosk, VLC
-Silent
Full featured Digital Signage Player

Comments

  • The kiosk versions supports either Firefox or Chromium engines and available for Raspberry Pi.
  • Libre Office (MS Office compatible) is supported
  • Kiosk is euphemism for controlled browser with no external device support – that’s a little disappointing and only informational “kiosk”

Support

Technical Documentation

– Linutop OS – Operating system
– Linutop Kiosk – Signage Player and Kiosk
– Linutop TV – Digital Signage

linutop_developers.jpg

WIKI – Help for advanced users

Support contact – Access the form

Marketing Documentation

 Brochure Linutop OS
 Brochure Linutop XS
 Brochure Linutop 6
 Brochure Linutop.TV
 Quick user guide for Linutop 2, 3, 4, 5 & 6

Linux Kiosk FAQs

Table of Contents1. About Linutop-Kiosk

Overview
Getting started with the configuration

2. Secure Web Browser

Web Kiosk browser tab
Parameters
Interface
Using an external browser
Restrictions
Web Kiosk browser Security tips
Using the browser

3. Digital Signage Player

Playlist and Formats
Playlist management
Multimedia Formats Compatibility
Playlist source configuration
Screen formats
Linutop TV Server (WEB or Private)
Local playlist (and shared folder)
Updated by USB key
Display settings
Player settings
Other options
Local remote control
Activation
Connection
Using Linutop remote control
Direct display
Direct template
Direct template example
Sample Template

4. Digital Signage with Linutop TV5. Network settings

Proxy settings
Linutop Kiosk Network configuration

6. FAQ & Advanced configuration

FAQ
How the Kiosk application works
Mini-server of automatic diffusion of the media on local network
External applications
Type of slideshow items
Hooks
Prestart script
DBus interface
Scheduler (Advanced use)
Loops
Date and time
Example
Adding a font to the system
Prevent thunar network access

7. Quick configuration- Tutorials

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Digital Wayfinding Kiosk Case Study Phoenix Sky Harbor Airport

digital wayfinding kiosk airport

Digital Wayfinding Case Study 22Miles Sky Harbor Phoenix

View — Phoenix Sky Harbor uses digital wayfinding in the airport and has for many years.  It is a good example of displays and software being upgraded along the way, as well as servicing the expansion cycle of the airport. We used to work at Sky Harbor with what we Arizonans called snowbirds. It has changed 100 fold since those days.

Case Study DetailsPhoenix Sky Harbor International Airport sees more than 120,000 arriving and departing passengers daily. As Arizona’s largest economic engine, PHX needed a comprehensive solution to offer world-class service to every customer, every day. More than 5 years ago, 22Miles enhanced their existing signage with 17 double-sided interactive wayfinding kiosks powered with Intel NUCs through i5 power.

After 5 years of deployment at T4, then T3, PHX has chosen 22Miles once again for their ongoing airport expansion. We are excited to help expand the interactive wayfinding and flight informational experience at terminal 4 with 60 more location points, and proud to be trusted with PHX’s future expansions!

Learn more about how 22Miles can help you achieve continued success. Book a demo today! Learn More

About Phoenix Sky Harbor Airport

Terminal 3 continues to serve passengers with state-of-the-art facilities and services. A remodeling project completed in 1997 renovated the second level lobby and concession area and added 11 new shops. In 2020, a $590 million modernization project was completed that included the opening of a new security checkpoint and ticket counters in 2016; a South Concourse in 2019; and the reopening of a renovated North Concourse in 2020.

Terminal 4, with 44 gates and 3.9 million square-feet of space, handled 15.4 million passengers or 70 percent of Sky Harbor’s total traffic in 1991. In 1998, a sixth concourse was added and the international concourse was expanded to include more gates.

About 22Miles

22Miles provides comprehensive technology solutions for digital connectivity, visual communications, media management, and adaptive multi-point interactive experiences. Powered by an immersive, easy-to-use content management software, the process of creating, managing, and enhancing a facility’s designed content has never been as simple.

 

More Digital Wayfinding Posts

For more information you can always email [email protected]

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Google Kiosks & Google Signage Interview by Sixteen-Nine

Chrome Enterprise for Digital Signage Kiosks

Google Kiosks & Google Signage News

Dave Haynes of Sixteen-Nine had Naveen Viswanatha of Google on a recent podcast to talk about Google Kiosks and Digital Signage. Here is the website and podcast link. (Screenfeed was sponsor).

Editors Note: Kiosk partners closest is MeldCX and they use kiosks from American Kiosks.  A major kiosk manufacturer they are at Hitec next week in Orlando and they will have a kiosk there with Chrome OS computer and MeldCX.  The demo will show AI based check-in, identity verification, object recognition, secure payments, and other operational efficiencies to improve the customer experience. For more information or arrange a demo at the show email [email protected]

In Brief

  • Chrome Enterprise Recommended
    • ensures security and data safety
    • reduce maintenance times
    • Monitor, control and manage stations
    • end to end integrated solution
    • Nine digital signage software (aka cloud) partners
  • Google trial ballooned this back in 2015
  • Recently has “beefed up” the kiosk and digital signage solution area
  • The huge increase since pandemic has been in education. We can vouch for that.
  • The return to work since pandemic has energized the work environment
  • Recently, Google sees additional trends lined up with ChromeOS so Google is investing in kiosks and digital signage (again)
  • End to end solution – four components –
    • capabilities of OS which includes Security, APIs, core functionality
    • management
  • Appleistic validation and regression testing of solution partners (nine of them)
  • Partners typically develop web-based apps that are lightweight, robust and work well on Chrome as a web-based operating system.
  • Bluescreens are bad (poke at MS)
  • Zero ransomware attacks ever reported on Chrome OS
  • Security is baked into the OS, not a bolt-on
  • Flex lets you repurpose old PCs into cloud-PCs (or thin clients)
  • ChromeOS good for fixed-point kiosk. Android might be better (ie tablet iteration) for mobile.
  • Pricing – $25 per device per year gets ChromeOS (not sure about Flex)

Comments

  • Is this partially or wholly the end result of Neverware aka CloudReady acquisition?
  • Kiosk partners. Really don’t see any. Closest is MeldCX and they use kiosks from American Kiosks. They are at Hitec next week in Orlando and they will have a kiosk there with Chrome OS computer and MeldCX.  The demo will show AI based check-in, identity verification, object recognition, secure payments, and other operational efficiencies to improve the customer experience. 
  • Something to be said for generational incubation.  Used to be we all shopped as adults at stores our parents took us shopping to as kids.  Later in life those grown up kids tend to shop at that same stores.  Or convincing kids that smoking or vaping is cool and proves you are grown up. Now the schools enable the students, the kids adopt and learn the computer (Chromebook) and in many cases migrate that preference to their parents. For sure Google won the Education segment hands-down. Microsoft tried but failed.
  • Linux – that’s complicated isn’t it?  Though worth noting the these days MS is liberally borrowing from Linux the desktop and widgets along with streamlining patch/system updates. Linux is a lot like Android (cloud driven) but Linux is more reliable than Android and supports any number of devices
  • What OS is ChromeOS derived from (Android and IoS are Linux)
  • Not a single word about Privacy. I wonder if smart city kiosks might be ideal for Chrome-based kiosks.  Generally those units are offered for free (Houston, Tampa, NYC, etc) and selling data would seem to be their only corresponding revenue play.
  • The word “device” is used 39 times but there isn’t a single mention of an actual device (barcode scanner, camera, POS terminal). Device is used instead of “station” or endpoint or terminal or PC with a screen.
  • No mention of touchscreens
  • Is there a video on YouTube demonstrating the interface? Would be nice to see.
  • What about kiosk networks where you have a mix of terminals (Windows legacy e.g. and perhaps Android)?  Those cannot be monitored?
  • Pricing – $25 per device per year gets ChromeOS — It’s been awhile since we reviewed the MS pricing for IoT Devices but last I checked it was $34 (one-time) for the lower processor tier Celeron Win10 Ent LTSB (which lets you turn off updates and manage them yourself)
  • We actually are a certified reseller for Chrome for Education and Workplace and had to go thru training and certification at Google.  Its fairly involved administering Chromebooks and the depth of granular control is impressive (and can be daunting at times). For school children you definitely want that depth of control. For kiosks, one only needs to administer via a mature kiosk remote control agent like Sitekiosk or KioWare or Nanonation or 22miles and its day and night difference on what elements are focused for alerts and configs.
  • We wonder about filtering. There is no porn filter?  What about hacksites?
  • What about different layouts, templates, zones?
  • What about screen readers and assistive technology?
  • What about WCAG?
  • Many in-house administrators have tried to configure Windows, and failed in one way or another.
  • Related links

Excerpt

You mentioned a new SKU. What is that? 

Naveen Viswanatha: Yeah we’re very excited about that. The new SKU is called the kiosk and signage upgrade, and what it does is it unlocks all of the signage capabilities that an organization wants, but none of anything else that you need. And what I mean by that is that Chrome OS is an operating system that serves end user computing, as well as signage. On the end user computing side, you need capabilities to manage users, user profiles, logins, different types of login modalities. But on the signage side, you don’t really need that, right? Even if there’s end user interaction, there’s a lot of user modes and user capabilities that are not part of that overall management…

Because it’s a dumb end point in a hell of a lot of cases? 

Naveen Viswanatha: I wouldn’t use the word dumb, but because it’s a highly focused endpoint, and as a result of that, we tailored a SKU which is $25 per device per year. So that’s half off, two bucks a month basically, enterprise SKU, and for that, you get this 50% off SKU and very focused functionality, still gives you all the security, all the device controls, cloud management, reporting and insights. You just don’t get the user controls that you get with the Chrome enterprise upgrade SKU, and that’s the full SKU. 

But if you did want those user controls, for whatever reason it may be, could you use those? And could you run a blended network with both kinds of licenses? 

Naveen Viswanatha: Absolutely and we have a lot of customers that that, that are doing exactly 

Related Posts

 

 

Digital Wayfinding Video from InfoComm

digital wayfinding

Interactive Smart City Wayfinder by Nanonation and Display Devices

Nice video from InfoComm of Digital Devices doing a demo of their interactive smart city digital wayfinding that Nanonation did. From LinkedIn

Check out Dave Schmitt from Display Devices showing off their outdoor Smart City Kiosk powered by Nanonation‘s interactive Smart City Wayfinder at #infocomm. A great way for communities to engage with visitors and residents. Learn more about how Nanonation, along with partners like Display Devices, can help you deliver impactful community kiosk solutions at nanonation.net/wayfinding/

More Posts Digital Wayfinding Nanonation

Transportation Case Study – London Underground Digital Signage

digital signage software cms

Acquire Digital’s iconic Elizabeth line rebranding and live status screens

Acquire Digital , the provider of smart interactive digital signage has announced that they recently delivered the iconic rebranding of the live status screens for the new Elizabeth line of The London Underground.

Travelled on the new Elizabeth line yet?

If you haven’t done so already, try to make some time to frequent the iconic Elizabeth line and see if you can spot the new live status screens. They look great and are worth checking out!

The new Elizabeth line has been a long time in the making, but it's finally open to the public and is expected to allow more than 1.5 million to be closer to their places of work in the West End, Canary Wharf, and the City. To help make things as smooth as possible for travellers, Acquire Digital created the live status screens at the stations along the line, using their industry-leading Acquire Editor software.

In this instance, these screens provide information on train delays, cancellations, and changes in service so that people can plan their journeys accordingly.

click for full size

click for full size

click for full size

click for full size

The project was a collaboration between Acquire Digital and Worldline to deliver the solution for Transport for London, to update the UI design and to the new Elizabeth line branding. Using a specifically modified version of Acquire’s digital signage messaging CMS, the screens are connected to several APIs to collect data from different train operating companies and TFL itself. The CMS then converts this data from the different providers into a standardised, uniform feed which is presented to the travellers entering an existing the stations. The information is structured to allow people to quickly view and understand everything about the station and connections in their busy
commutes.

The displays are designed to provide travellers with this important information on travel statuses and really play a key part in helping to improve the overall passenger experience.

CEO of Acquire Digital, Neil Farr had this to say about the project “It has been, and continues to be, a great honour for Acquire Digital to be supplying key solutions to assist travellers on the oldest underground transport network in the world. It was a pleasure to provide the  London Underground with an updated solution that celebrates the Queen’s Jubilee”

What about when all doesn’t go to plan?

Using the specifically modified CMS that connects via several APIs to live data feeds, the system intelligently displays content on the screens using a combination of rules and TFL can push alerts and updates to any of the units across the transport network, promptly and efficiently. This truly helps keep travellers in the know in real-time. It can even minimise the impact of incidents if travellers can re-route accordingly before arriving at the bottleneck.

click for full size

click for full size

Acquire Digital has also created onward travel screens for people leaving the station. These screens show local maps and live public transport information, whether that be by bus, taxi, or water taxi. Multimodal transport information was a key requirement for TFL, and Acquire Digital were pleased that they successfully incorporated it into the CMS with ease.

About the Elizabeth line

Crossrail Ltd.’s new railway was a much-anticipated addition to the transportation infrastructure of London. Spanning more than 100km, the railway will stop at 41 accessible stations – 10 of them new – and is expected to serve up to 200 million people each year.

The new railway will connect London's East End with its West End, as well as providing links to Heathrow Airport and the London Underground network. In addition, the new railway will ease congestion on existing lines and provide greater capacity for future growth.

This is a fantastic use of technology, and it will be exciting to see how it helps improve the overall passenger travelling experience.

About Acquire Digital

Acquire Digital is a global leader in innovative digital signage software and interactive experiences, having delivered many transportation and travel projects. With over 24 years of experience in the visual solutions and digital signage markets, the company is known for its industry firsts. Its passion for reaching beyond the boundaries of digital signage has played a key role in shaping Acquire Digital into the globally recognized company it is today. The company produces world-class UX and UI solutions that create an interactive and immersive experience.

To find out how Acquire Digital can work their magic for your project, contact  Acquire  today!

CONTACT INFORMATION
Media Contact: Talveer Guram
Email: [email protected]
UK: +44 116 231 8921
USA: +1 844 291 3501
Web:

//www.acquiredigital.com
//www.facebook.com/acquiredig
//www.linkedin.com/company/acquire-digital
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Digital Signage Awards – Best of Show Awards InfoComm 2022

Digital Signage Displays Outdoor

AV Technology, Digital Signage, and Tech&Learning Announce Winners of InfoComm Best of Show

 ) published 

Excerpt:

If anyone has been wondering if the AV industry is back, walking the show floor at InfoComm 2022 in Las Vegas, June 8 – 10 was enough to quell any doubt. As editors of Future’s AV TechnologyDigital SignageInstallation, MixSound & Video Contractor, and Tech & Learning, we able to predict the success by the sheer number of Best of Show product nominations received. The percentage of entries to the more than 550 InfoComm exhibitors was greater than any year in recent history.

We pride ourselves in the integrity of our award programs. Each publication engages with AV/IT professionals who are expert in the technologies specific to categories we assign to them to evaluate. Our judges are CTS-certified technology managers, integrators and consultants. Except for a handful of entries that were done virtually this year, each product is evaluated during the first two days of the show.

AV Technology, Digital Signage, and Tech&Learning announce the winners of InfoComm 2022 Best of Show.  .com/features/av-technology-digital-signage-and-techandlearning-announce-winners-of-infocomm-best-of-show” data-mce-href=”https://www.avnetwork.com/features/av-technology-digital-signage-and-techandlearning-announce-winners-of-infocomm-best-of-show”>Read the full article here.

A couple that caught our eye are:

Samsung EV Charger

IoTecha EV Charger – see post for Samsung pictures

Peerless-AV Xtreme 75 Outdoor Digital Signage Displays

Peerless-AV docs

There has never been an outdoor daylight readable display built to withstand the harsh outdoor elements like the Peerless-AV® Xtreme™ High Bright. Featuring a fully sealed, IP66 Rated design and a patented Dynamic Thermal Transfer™ System, Xtreme High Bright Outdoor Displays are fully protected against water, dust, moisture, and even insects. The display’s cover glass is optically bonded, which increases the perceived contrast ratio and cuts down on glare, providing amazing picture quality even in direct sunlight. With an operating temperature range of -31°F to 140°F, Xtreme Displays are designed to thrive year-round outside, without worry of extreme hot or cold temperature waves. This High Bright line of commercial displays offer 2500nits of light output to combat high ambient lighting conditions, while the ambient light sensor automatically adjusts the display’s brightness to optimize the power consumption and enhance the viewing experience. Providing unmatched capabilities, Xtreme High Bright Outdoor Displays are the perfect digital signage or entertainment solution for any professional application.

XHB553 Sell Sheet

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XHB553 User Guide

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XHB553 CAD File

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XHB652 Sell Sheet

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XHB652 Wall Mount Sell Sheet

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XHB652 User Guide

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XHB652 CAD Drawing

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Product Brochure

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InfoComm Top Trends — Cindy Davis’ Top 5 Trends AV Technology

Panasonic Digital Signage Software Displays

InfoComm 2022 Top Trends – Digital Signage Displays

AV Technology’s Cindy Davis cites the following trends from InfoComm 2022 – 1: Collaboration; 2: Shipping Status 3: Solutions, Not Boxes; 4: Virtual Production / Extended Reality; 5: Audio Comes First in AV  — From AVTechnology June 2022

She calls out Panasonic booth which is nice. For more information contact [email protected]

Excerpts:

As I reviewed my mental notes from InfoComm 2022(opens in new tab), five trends coalesced. In the coming days, I will dive deeper into some of these topics, but I wanted to share this top-level with you. There were 557 exhibitors, and I could only see a fraction of them. I would love to hear from you about what trends you saw.

Solutions, Not Boxes

Crestron(opens in new tab)Kramer(opens in new tab)Legrand AV(opens in new tab), and Panasonic Connect(opens in new tab) booths were notably different at InfoComm 2022 than in the past. These booths were thoughtfully designed to present complete solutions representing specific applications or room layouts. Previous booth tours would comprise nicely presented black boxes with a litany of alphanumerics representing the model number and a bullet list of features. Kudos to these companies and others that are moving toward the ecosystem narrative versus the pieces and parts.

Crestron booth at InfoComm 2022

Crestron booth at InfoComm 2022 (Image credit: Future)

Kramer booth at InfoComm 2022

Kramer booth at InfoComm 2022 (Image credit: Future)

Panasonic Connect booth at InfoComm 2022

Panasonic Connect booth at InfoComm 2022 (Image credit: Future)

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Google Chrome Digital Signage News – Chrome Flex Intro

Google Chrome Digital Signage

Google Chrome Digital Signage News

From Kiosk Industry

Google Kiosks and Google Digital Signage

They made it official.  Periodically Google suddenly decides to kill a product but also sometimes refresh/resurrect a project.  In this case kiosks and digital signage are the keywords in their titles. Surprised me they used the word kiosk to a certain degree. And in the bottom of the hero graphic there are a list of companies which are announced partners.  We don’t see any kiosk companies. There might be some light wayfinding and even some NFC connectivity but this is about digital signage. It’s noteworthy that Samsung has used Tizen and its media player in transactional configuration now.  Matter of time for Brightsign.

We are scheduled to do an interview with the Google lead and will cover both kiosks and digital signage as two separate verticals.  Several digital signage companies listed (DOOH) but no wayfinding or kiosk partners.   For more information or to submit questions for our interviews email [email protected]

We were going thru posts and noticed our first blog entry on Google Digital Signage (and Kiosks too) was from April 2015.  Seven years and not a lot to show for it.

Hope all is well! Following up to let you know that today Google announced new changes to Chrome OS that will help drive revenue growth and amplify customer experiences for businesses across industries who operate kiosks. As businesses utilize kiosks and digital signage as two ways to provide better access to information and deliver faster transactions, we are excited to reveal:

    • A Kiosk & Signage Upgrade license for an end-to-end integrated solution for kiosks and digital signage: whether they’re deploying menu boards, check-in kiosks, digital signs, or anything in between, IT admins can reduce maintenance through automatic updates, ensure system security by blocking executables (Chrome OS has never had a reported ransomware attack or virus), monitor and manage devices remotely, and deploy validated kiosk solutions.
    • Partnership with 9 verified kiosk and digital signage partners
    • The ability to deploy the kiosk solutions on your existing hardware by first using Chrome OS Flex (currently in early access), a version of Chrome OS that can be installed on existing Windows and Mac hardware.

The Google lead who leads product management for Chrome OS commercial experiences is available to be interviewed on:

Details behind the new Chrome OS capabilities and specific use cases across industries

How the integrated tech solutions work to benefit both kiosk employees and their customers

Links

  • Early Access To Google Chrome OS Flex
  • News Release by Google
  • Digital Signage perspective by sixteen-nine
  • Trison perspective from Sixteen Nine
    • Critchley notes 2015 intro
    • Notes higher problem incidence using Windows to just display content
    • Conclusions — Chrome OS doesn’t do it all, yet. We still need to use Windows for 6-output devices, or similar edge use-cases, but, the recently launched Chrome OS Flex is now delivering a significant ability to enable these PC devices to run a fully verified Chrome OS environment, and migrate completely away from Windows. By installing Chrome OS Flex onto older PC or Mac devices, we are also able to extend the life of older networks significantly, and remove the additional overheads associated with Windows into the bargain.

Google Release

Here’s your sign. Customers and employees want to be delighted, and delivering those experiences is key. You may be wondering how to create these premium experiences, and you may have even tried to no avail in the past. Deploying kiosks and digital signage are two ways to help users with information, transactions, and more, but the route to delight hasn’t been so straightforward. Many solutions create more IT overhead, increase security risks, and are prone to instability.

Chrome OS alleviates these problems with an end-to-end solution for kiosks and digital signage. Whether you’re deploying menu boards, check-in kiosks, or anything in between, we’ve got your back – and the platform for it. With Chrome OS, you can:

  • Reduce maintenance with a modern, reliable operating system
  • Ensure system and data security with zero reported ransomware attacks
  • Monitor, control, and manage devices remotely
  • Deploy validated kiosk & signage solutions

And to further lead you toward modern experiences, we’re announcing some new tools:

  • Kiosk & Signage Upgrade, an affordable kiosk and signage management license for Chrome OS devices
  • New Chrome OS Flex certified devices great for kiosk & signage
  • A new Chrome Enterprise Recommended solution track for kiosk & signage

Introducing Kiosk & Signage Upgrade: Everything you need to remotely manage your devices

To guide you through the trials and tribulations of device management, we’re pleased to announce Kiosk & Signage Upgrade, a management license which – you guessed it – has everything your business needs to manage kiosk and signage devices running Chrome OS. Kiosk & Signage Upgrade will start at $25 per year, per device, and offer:

  • Comprehensive Security: Prevent data theft and attacks by remotely disabling or wiping devices that have been lost or stolen. Place devices in persistent enrollment, ensuring they are always enrolled in management, even if factory reset.
  • Simple Remote ManagementSimplify management of your organization’s device fleet with the easy-to-use, cloud-based Google Admin Console. Easily configure devices to boot directly into a kiosk or signage app, setup device policies, and access fleet insights.
  • Scalable Device Monitoring and Controls: Monitor the health and status of Chrome OS devices and get useful device reports to ensure devices are running smoothly. Remotely take screenshots, control, and monitor devices to quickly resolve issues and guarantee stability through Chrome Remote Desktop.
  • IT admin support: Contact Google for Chrome OS troubleshooting assistance with 24/7 support.

Kiosk & Signage Upgrade will be rolling out soon and will be available to order directly from Google or through our partners.

 

Install Chrome OS Flex on purpose-built devices or deploy new Chrome OS devices

We get it, you may have already invested in devices to delight your users, but that doesn’t mean there isn’t room for improvement. You can install Chrome OS Flex on purpose-built kiosk & signage devices or install on devices you’ve already deployed to get the benefits of Chrome OS. It’s easy to deploy and we’re actively certifying devices that meet the needs of kiosk and digital signage. We also have a variety of Chromeboxes, Chromebases, and Chromebooks great for kiosk & signage. Check out our device selectors to help you choose the best Chrome OS device for your use case or try Chrome OS Flex early access today.

Announcing 9 Google validated solutions to help you find your way

Providing a great experience isn’t just about the operating system running your kiosks and signage. It also requires content management services that make it easy to display valuable content across all of your devices. To ensure customers have access to solutions that are optimized for Chrome OS devices, we’re thrilled to announce the Kiosk and Digital Signage solution track and 9 new Chrome Enterprise Recommended solutions, including Arreya, Appspace, Comeen, MeldCX, Signagelive, StratosMedia, Trison, UPshow, and WAND Digital. These solution providers have worked directly with Google to ensure their content management services meet the high technical bar set by Google’s partner engineers, extending their product’s functionality, quality and security on Chrome OS.

 

We were looking for a digital signage platform to communicate updates to employees across our offices. Chrome OS and Comeen Play were a natural choice. Our IT department has been able to easily deploy and remotely manage this integrated solution, and our corporate communication team has been able to display updates to employees on more than 550 screens worldwide.Alan Riou
International Digital Communications Manager, Veolia

Get started today with an end to end solution for your kiosks and digital signage

Kiosk Ecosystem Banner

When you invest in Chrome OS, you don’t just get an operating system, you get an end-to-end solution. Chrome OS delivers a fully-integrated kiosk and digital signage solution with a wide range of devices, validated Chrome Enterprise Recommended partners, and remote management capabilities that are sure to delight customers and employees alike.

To learn more, don’t miss Chrome Enterprise Demo Day to hear how Chrome OS and our partners offer a modern kiosk & signage solution, try out early access to Chrome OS Flex on your devices, or contact us to get connected with a partner or our sales team.

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Digital Signage Hardware – LG InfoComm Booth

digital signage hardware LG

Digital Signage Hardware InfoComm News

Noted on kioskindustry

LG Creates Real-World Environments to Highlight New Technologies at InfoComm 2022

LG Creates Real-World Environments to Highlight New Technologies at InfoComm 2022 — for more information email [email protected]

SEOUL, June 9, 2022 — LG Electronics (LG) will showcase its innovative commercial technologies including Transparent OLED Signage to a diverse lineup of LED signage products and autonomous robot assistants in Las Vegas (USA) at InfoComm 2022 from June 8. LG will spotlight a variety of commercial use-case scenarios in seven distinct zones that demonstrate how LG products support business needs in boardrooms, retail boutiques, drive-throughs, residential home offices, professional creative studios and more.

Inside the booth, visitors will be treated to thoughtful technology implementations in spaces that explore how nearly all businesses today can leverage digital tools to improve efficiency, productivity and customer experiences.

Welcoming visitors to LG’s Retail Solutions zone is the LED signage solution using 54-inch bezel-free displays allowing integrators to create a seamless viewing experience. The new 54-inch LG LED Bloc (model LSAC) is approximately four times larger in area than most commonly used LED cabinets, and its unique size allows this model to use it like a 55-inch LCD video wall display with easy installation – it even fits the brackets of existing LCD video wall models.* Also being unveiled in the Retail Solutions zone, is the company’s first multi-purpose customer service robot, LG CLOi GuideBot, which is designed to provide wayfinding, enhanced security and powerful advertising opportunities. LG CLOi GuideBot’s friendly digital face and two large touch screens are designed to revolutionize the customer experience virtually everywhere from museums and convention centers to movie theaters and hotels.

The Reception zone highlights the creative and engaging possibilities of LG’s Transparent OLED Signage displays, while also demonstrating how 88-inch Ultra Stretch Displays and LG Ultra Slim LED signage can deliver informative and attractive backdrops.

In the Collaboration and Education Solutions zone, visitors will experience technologies targeted to boardrooms, meeting rooms and training rooms/learning environments. Products shown include LG’s 136-inch LED All-in-One display with onboard system controller and speakers, 55-inch and 43-inch versions of the LG One:Quick Works and One:Quick Flex 4K all-in-one collaboration tool, an 86-inch LG CreateBoard interactive whiteboard, the novel 28-inch LG DualUp Monitor with a unique 16:18 aspect ratio, a 27-inch QHD Ergo Dual desktop monitor, a 15-inch LG gram laptop and a 98-inch large format UHD signage for classrooms.

The Residential zone is split into two rooms. The Home Cinema area will exhibit LG MAGNIT – the jaw-dropping picture quality created by its several million self-emissive LED pixels lets people enjoy their favorite movies at home. And the Home Office area features a 43-inch One:Quick Flex display, a 14-inch LG gram laptop and two QHD ergonomic desktop monitors that can be independently oriented to form a 32:9 ultrawide display or a 16:18 display, or offer a vertical and horizontal screen simultaneously.

Creative, film and broadcast professionals may be especially interested in the OLED Pro Creative Studio zone, which demonstrates the exceptional color, clarity and performance of LG’s 32-inch UltraFine™ OLED Pro desktop monitor that can be supplemented with a monitor hood and a detachable self-calibration sensor. Two 65-inch UltraFine™ OLED Pro displays, one wall-mounted and the other on a stand, complete the space.

The Control Room zone demonstrates how LG’s 136-inch LED All-in-One can be leveraged in command centers. Plus, the company’s 55-inch Even Bezel LCD panels will form a variety of video wall displays with virtually no distinguishable separation between panels. A 43-inch IPS UHD desktop monitor will be displayed alongside a 49-inch IPS Dual QHD UltraWide™ curved monitor, offering a 32:9 aspect ratio.

Lastly, the Projector zone contains LG’s high-brightness and Ultra Short Throw (UST) 4K UHD CineBeam Laser projectors and the all-new ProBeam business projector showing how the company’s expansive product line offers optimized solutions for virtually every situation and need.

# # #

Pictures

LG Kiosks

LG Kiosks

 

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Amazon Digital Signage — AI Advertising

Alfi AI Advertising

Interview with Alfi, who provides AI-generated in-store advertising.  The RCE article leads with Amazon presumably selling ad placements in physical stores — smart shopping carts, checkout booths and digital smokescreens on refrigerator doors.  Write up from Retail Customer Experience

Amazon In-Store Advertising in Physical Stores

Interview with Alfi CEO in which he makes the case for AI-managed advertising in the new “Just Walk Out” iterations that Amazon continues to rollout and other grocers for that matter.  Seems to indicate it is coming but we could not locate any current specific Amazon news relating to in-store advertising.

In March it was reported via a leaked document. ModernRetail reported on that.

In Brief

  • Alfi thinks it is the right time (and they are best vendor)
  • Amazon Opens First Clothing Store
  • Just Walk Out or Grab and Go is big strategy
  • intelligent screen identifies audiences and serves calculated messages for more valuable experience
  • Detect physical characteristics, such as age, gender, clothing choices, etc.
  • No mention of current retail placements such as Whole Foods.  In-store advertising might be detrimental to Amazon brands?
  • We wonder how something like S2992 impacts campaigns like this.

Excerpt

Alfi is an AI enterprise SaaS platform. Its computer vision with machine learning technology identifies humans and their behaviors and provides real-time metrics to allow content publishers and brands to deliver interactive information in a privacy-compliant manner. Alfi aids in the measurement of DOOH advertising via data-rich reporting functionality that informs the advertiser that someone viewed their ad, how many people viewed the ad, as well as each viewer’s reaction to the ad.

You can find Alfi’s technology in digital displays in retail, airports and rideshare settings around the world, such as AI-enabled kiosks in Baltimore-Washington International Thurgood Marshall Airport and in rideshare services in 16 major U.S. cities. Alfi has incorporated its platform to enhance 22Miles‘ content management platform and is currently running pilot projects with Hammersmith Mall and Belfast International Airport.

Alfi’s technology can also be licensed to media companies looking for offerings to integrate into their digital screens. Its software turns a digital display into an intelligent screen that can identify audiences and serve the right messages to make their experience more valuable and effective.

Notes

  • Feb2019 this was a subject for retail touchpoints
  • Modern Retail and Sixteen:Nine covered and detailed in March 2022
  • Original article for RCE on digitalsignagetoday posted April 15th, 2022
  • Alfi Partners with 22Miles Feb 2022 for wayfinding solutions
  • Excerpt Modern RetailPut together, here’s what we know so far:
    • Amazon is planning on selling ad placements on digital signage its physical grocery stores beginning in the second quarter of this year, per a document leaked to Business Insider.
    • Additionally, the company is reportedly thinking of expanding the inventory to other parts of the shopping experience including smart shopping carts, checkout booths and digital smokescreens on refrigerator doors.
    • A big part of Amazon’s pitch is its data: People with knowledge of the program told me that Amazon’s touted metrics it’s offering to brands include ad play count, estimated impressions, impressions by geography as well as tracked ASIN sales data.
    • It is currently only available to select brands that are already stocked in the stores with fresh ASINs available.

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Digital Signage Tradeshow – ISE Review by Sixteen-Nine

digital signage tradeshow ISE

Digital Signage Tradeshow News

Observations and pictures of ISE 2022 by Dave Haynes at Sixteen:Nine.  It’s worth noting this might be the first post regarding a in-progress digital signage tradeshow in three years. Haynes provides a lot of pictures with lots of people.  Barcelona is nice.  InfoComm 2022 June 4 is the next big US AV show.  Covid is a definite consideration. Good news from Spain is almost 90% are vaccinated + its not like the show is in Madrid. Cataluna is 26 cases per 100,000. Not to be cynic but Chicago is 69% and 33 cases per 100K, and on the rise. Las Vegas?  Well, its 60% vaccinated and 12 cases per 100K.  It has increased 83% in last two weeks.

LG Transparent OLED

LG Transparent OLED

In Brief

  • Haynes did not make the trip due to multiple factors
  • Lots of photos showing very busy traffic
  • Barcelona beats Amsterdam weather
  • Mentions — PlaceOS, ISE Immersive, LG monorail with transparent OLED, Samsung Wall

Excerpt

Sixteen:Nine’s German language content partner Invidis has people at the show and Florian Rotberg put up a quick post summarizing things:

Long queues in front of the entrances, full aisles in the exhibition halls and a good atmosphere everywhere. ISE is back and the industry is happy. The skepticism has gone and the move to Barcelona has been a success despite the pandemic. For most ISE visitors, the first thing to do is find your way around.

There’s some good advance coverage of the show here, and your browser should do a decent job of converting German to English.

More Information

InfoComm Digital Signage Tradeshow

Digital Signage CMS – 22Miles Roadmap 2022

digital signage cms 22miles

Digital Signage CMS News

A look towards the future by Tomer Mann of 22Miles. From AVNetwork – for more information send an email to [email protected]

In Brief

  • Visual communication system in all types of venues is very important
  • Audience consists of customers but also employees.
  • Capabilities added last year include touchless navigation for wayfinding applications
  • “For us, 2022 will be all about demystifying incredible digital signage experiences.”

Excerpt:

AVT Question: With some trade shows having been canceled or scaled back and limited in-person meetings, it has been a challenge for technology managers to learn about a company’s philosophy, vision, and product roadmap for the coming year. Would you share what you can about your 2022 company roadmap? [January 2022]

Thought Leader: Tomer Mann, Executive Vice President of Sales at 22Miles

These days, the rules for public spaces are changing all the time. 22Miles’ digital signage content management software (CMS) helps its customers not just make peace with changing circumstances, but also thrive.

People need clear, user-friendly guidance as they return offices, stadiums, museums, transportation hubs, and conference centers. A visual communication system can deliver up-to-the-minute information about new policies and health and safety guidelines. Our enterprise customers use our software to help manage reallocating physical resources for long-term hybrid operations; conference centers are leveraging their digital signage networks to help attendees understand precautions and policies. Customers need to disseminate consistent information about new policies instantly across dispersed locations. In 2022, 22Miles is focused on making that as easy as possible.

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Digital Signage Best Practice Guide 2022

digital signage best practices 2022

Digital Signage Best Practices Writeup

Ton of heavyweights in the digital signage solution space weigh in on what’s important in writeup by AVNetwork. Contributors include Megan Zeller of Peerless-AV and Tomer Mann of 22Miles and LG Solutions.

In Brief

  • Digital Signage Trends
  • Supply and Demand
  • Value-Added Distributors
  • Troubleshooting
  • Preparation
  • Business
  • Content Management
  • Exhibit
  • Retail Product Showcase

Excerpt

When it comes to digital signage—and indeed all AV solutions—in 2022, flexibility is the name of the game.

As we know, effective digital signage not only communicates relevant brand or company information to today’s viewers, but it leaves the door open for any number of future use cases— suiting the changing needs of an organization for years to come. From staying open to using products that were not in your original plans if supply chain issues rear their ugly head; to rolling with unintended delays with a phased installation—in the Digital Signage Best Practices Guide 2022, we see flexibility in action across the entire spectrum of digital signage applications.

We will first hear from industry experts for their insights on how to avoid common digital signage pitfalls, partnering with value-added distributors, keeping lines of communication open with your stakeholders, planning for the unplanned, and leveraging familiar display technology in creative ways to attract (and keep) customers.

New to this year’s guide, we will then show you three innovative, inspired case studies—courtesy of manufacturers and installation professionals who are upending expectations on what is possible when digital signage is brought into art, education, and larger-than-life retail environments.

And, finally, we look at the cutting-edge digital signage products making waves right now, including mounting systems, extenders, controllers, management platforms, and, of course, the displays themselves.

Full report download

digital signage best practices 2022

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AVI-SPL Digital Signage Video Tour Offices Dallas

AVI-SPL Digital Signage Solutions

AVI-SPL Digital Signage News

AVI-SPL Dallas is happy to present this sneak peek video of our new office which is designed to represent the workplace of the future featuring the latest in cutting-edge technology.

Our doors are open and we welcome the opportunity to host clients, prospects, architects, consultants, general contractors, manufacturer partners, CRE professionals and those seeking a position within the industry. See it all under one roof!

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ISE Barcelona and LG Preview

ISE LG

Preview of LG Business Solutions Digital Signage at ISE Barcelona

LG will have a very large booth at ISE Barcelona.  If you would like to meet send an email to [email protected]

The booth will be even bigger than the booth in 2019 and here are some videos showing what was there then.

 

Here is the complete set of videos (114 of them mind you)

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Amazon Digital Signage – Appears to Be Matter of Time

amazon digital signage

Amazon Digital Signage News

Base writeup on ModernRetail and the subsequent post on Sixteen:Nine

Excerpt Modern Retail

Put together, here’s what we know so far:

  • Amazon is planning on selling ad placements on digital signage its physical grocery stores beginning in the second quarter of this year, per a document leaked to Business Insider.
  • Additionally, the company is reportedly thinking of expanding the inventory to other parts of the shopping experience including smart shopping carts, checkout booths and digital smokescreens on refrigerator doors.
  • A big part of Amazon’s pitch is its data: People with knowledge of the program told me that Amazon’s touted metrics it’s offering to brands include ad play count, estimated impressions, impressions by geography as well as tracked ASIN sales data.
  • It is currently only available to select brands that are already stocked in the stores with fresh ASINs available.

Excerpt 16:9

Many big retailers have screens in stores that, in theory or practice, could be made available for ads from consumer goods brands that have products sold in those environments. Walmart even has a demand-side ad platform. But Amazon has the wicked combination of very sophisticated and deep data collection capabilities, combined with its very slick, probably best-of-breed frictionless shopping technology.

In stores using Amazon’s Just Walk Out technology, sensors and software have such a grip on shopper behavior they can track what people pick off shelves (and sometimes replace) and complete transactions without any of the normal human or self-checkout processes.

You could maybe argue that Amazon is already kinda sorta vaguely in the digital signage business, in that some networks run off low-cost Fire TV devices, and some operators use AWS cloud hosting. But this is a lot more direct involvement, and tracks to how Amazon generally rolls. They start with subbing out, but gradually build  their own capabilities, like warehouse and fulfillment, data hosting and even delivery trucks and air cargo. Amazon Go’s frictionless tech is the company’s own IP, and now they license it to other retailers.

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Digital Signage STRATACACHE Partners with NCR

ncr digital signage solution

NCR Digital Signage Solution

Noted on Sixteen Nine first and here is NCR press release

In Brief

  • The usual partnership agreement
  • two very different companies
  • The installation and service component has to be attractive for STRATACACHE
  • This time NCR opted to “partner” rather than purchase.

Excerpt from 16:9

This is different, I think.

First, Riegel doesn’t have the time or tolerance for partnerships that are more optics than genuine opportunity. He also doesn’t need a way into the QSR and fast casual space, because he’s already there in a substantial way. His estimate is 60% market share in the US and Canada, already.

Working with NCR means access to more restaurant operations that maybe use something else for signage, but NCR for payment or other systems. These days, a lot of operators like the streamlined notion of one supplier for many things, so if they can get payment systems from NCR and ALSO get state-of-the-art, data-driven software for their menu and pre-sell displays from a direct partner, maybe on one invoice, that’s likely to make them happy.

The partnership is already, Riegel tells me, leading to new business opportunities with existing NCR customers, while STRATACACHE customers – including some whale accounts – are cutting over to NCR field services.

Comment

Craig Keefner on Sixteen:Nine — Service is the huge factor. NCR supports anybody and everybody for example in a Walmart store (or did). Grocery checkout is saturated but worth noting NCR is very involved in the recent “just walk out” UK iterations. Another complication for their historical business is the inevitable decline of ATMs and the rise of Bitcoin.

NCR Press Release

ATLANTA, March 1, 2022 – Building strong connections to diners is key to enhancing a restaurant’s brand. NCR Corporation (NYSE: NCR), a leading enterprise technology provider, is now partnering with STRATACACHE, the global industry leader in digital signage and retail marketing technology, to deliver engaging menus, compelling offers and best-in-class service.

“Digital signage is a powerful tool that goes beyond simply communicating a menu. It can create operational efficiency, personalize the guest experience and drive revenue,” said Dirk Izzo, president and general manager, NCR Hospitality. “By partnering with STRATACACHE, NCR is accelerating digital signage innovation and delivering solutions that create a competitive advantage to our customers, giving them more tools to run the restaurant.”

The NCR-STRATACACHE partnership brings together comprehensive software solutions that link to the NCR Commerce Platform, powerful analytics and 24x7x365 field service that allow restaurants to deliver agile dynamic campaigns and customized experiences to engage consumers.

“Our partnership helps the restaurant industry leverage knowledge of the customer from prior visits, mobile or loyalty to empower personalization and concierge-level service across digital menu boards, kiosks and mobile application engagements,” said Chris Riegel, STRATACACHE founder and CEO. “As restaurant operators face ongoing labor and supply chain challenges, technology, automation and smart digital menus are essential to reducing service times, improving sales results and minimizing challenging labor conditions. This alliance ties incredibly innovative technology to the operational and service capabilities required to ensure customer success, with faster service times, more efficient labor and increased margins.”

NCR is a full end-to-end provider from order creation to payment settlement that brings together software, services and hardware — trusted by more than 100,000 restaurant sites, including independent operators, domestic chains and international brands across the globe. NCR Aloha provides everything enterprise and SMB restaurants need to run their business, boost efficiency and increase growth.

STRATACACHE provides a full scope of consumer engagement technology and services to the world’s largest restaurant, retail, brand and service companies. STRATACACHE’s digital solutions use smart digital displays, advanced sensors and cutting-edge artificial intelligence to customize the guest experience, enhancing profitability, customer satisfaction and speed of service. With more than three million digital displays operating in 28 countries, STRATACACHE is the global leader in advanced retail marketing technology.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading enterprise technology provider that runs stores, restaurants and self-directed banking. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Visitor Experience with Digital Signage Software

From SVC Online July 2021

While the visitor experience itself is a highly personal process that managers can never fully control, systems contractors can grow the opportunities to entice and comfort guests with the latest advancements in content management, digital signage, and wayfinding technology.

The trickle back to normal as we once knew it has become a steady stream of adjustments for systems contractors, AV managers, staff, and visitors across all types of venues. With a greater emphasis on safe and seamless navigation, the demand for easy-to-use and easy-to-integrate content technology is spiking. As facilities welcome back employees and visitors alike, the latest advancements in digital signage and wayfinding technology are rising to meet the demand, leaving a steep learning curve for technicians to brave.

Embracing the capabilities of digital signage in a way that benefits business can be overwhelming: No longer is a stagnant screen in an entryway up to par with visitor expectations. Customers are seeking robust solutions that offer user-friendly digital signage and wayfinding experiences, while AV managers are after partners that provide simple programming, customizable interfaces, and interoperable software.

On top of innovative and streamlined software properties, AV and facilities managers need a collaborative, easy to toggle approach to ensure a unique, premium design, mobile control options, and peace of mind. The standard uses of digital signage have shifted dramatically to focus on the visitor, aiming to create a one-of-a-kind experience among a competitive landscape.

The latest technology in digital signage and content management delivers on the whole package. Let’s dive into the technologies that are allowing companies to trade single screens and low-level access control in favor of fully interactive, immersive, and impressive experiences.

A Competitive Edge with Infotainment, Branding and More

Technology is changing fast, and it’s everywhere. Now, visitors and employees alike not only expect that signage will be on-demand for information and wayfinding, but also that it will be responsive and convenient to use. For technicians looking to upgrade existing AV environments with a digital focused experience, the right content management software can be the missing key. Immersive, custom experiences delivered through digital signage applications are immensely valuable for building brand equity and recognition, offering a “wow” factor that historically hasn’t been seen in signage.

Typically, when end users think of touch-based interaction, they picture a single touch screen that they can navigate like a tablet. While a few years ago this technology was innovative, AV manufacturers and integrators have leveled up the experience with new ways to interact. Custom signage with flexible content management platforms is growing in popularity as more companies implement AV technology that will both dazzle with design and provide meaningful information to guests.

With this, the upgrade trades displays as we know them for full experience centers: from tablet and mobile devices carrying on-demand wayfinding apps to direct LED and video wall designs, experiential design implementations are becoming a high demand “wow” factor for organizations to create that immersive experience while reducing some of the old school tools that typically occupy meeting spaces – whiteboards, “dumb” TVs, and more.

The ideal experience center is rooted in a customizable, robust content management system that grants managers complete control of their facility’s digital signage experience. The result of the initial touch screen is now a visually stimulating channel that carries throughout the facility, breaking down the barriers of single screens and creating a start-to-finish experience that serves the unique needs of any given facility.

Here, There, and Everywhere: Signage That Moves with You

Indoor wayfinding has evolved dramatically from printed signs and maps to interactive kiosks. Now, with smartphones, the paradigm is shifting once more. There are more ways to interact with signage than ever before, from voice commands and gestures to traditional touch methods, and from new implementations like thermal scanning and virtual receptionists to completely connected mobile wayfinding. The AV no longer stops at the point of signage: users can interact, receive feedback, and then take the experience with them on their mobile phone.

Users access mobile control via digital signage with a QR code scan, which allows them to interact with the display from their mobile web browser with no application install or download required. Eliminating the need to physically interact with digital signage and displays helps drive efficiency and accessibility to wayfinding in shopping or transportation centers, visitor kiosk check-ins for healthcare or hospitality facilities, and more. Supporting touch-free technology and delivering wayfinding to the fingertips, this growing application is defining a new standard for the visitor experience.

As occupancy continues to increase, digital signage software experts are focused on how to make the visitor experience stronger. One of the latest features making a splash for AV managers and systems contractors is room booking and hot desking, which provides a major assist in navigating and planning around facilities. With integrated room scheduling incorporated into wayfinding apps, AV managers can plan for space allocation and accommodate evolving safety measures.

The key to successful room booking and hotdesking for conferences, events, and office spaces is connectivity. Digital signage that integrates with collaboration apps has enhanced capabilities for room booking integration and design, wayfinding for the hoteling and hotdesking features, check-in or team member invite, real-time messaging, and RFID badge/ID support for touchless swipe check-in components. This list of features accounts for most of the visitor’s experience, providing valuable insight for managers to make continuous improvements. Even shifting into post-COVID operations, the value of the scheduling integration will carry on as managers seek a streamlined, simple, and seamless method of booking and organizing events and meetings.

Uncomplicating the Integration Process

Systems contractors are still learning about and understanding all that digital signage can do. It’s not a novelty anymore, but rather a dynamic medium for information that creates an entertaining, immersive experience. That said, it’s becoming necessary for a competitive edge, and it’s presenting a learning curve that can be braved with the right technology. Luckily, AV managers have the option to bring a CMS partner that can provide full design service assistance and consultancy on the implementation to simplify the AV engineers learning curve for new products, especially in software.

AV managers usually don’t want anything to do with managing software, but they do want to know they have a partner to consultant and offer the services to get the job done. And given the recent upgrades brought on by COVID, it’s becoming more commonplace to call on these partners to retrofit software to existing systems. Not every install is standalone; instead, most implementations are a means of improving and adding features to existing signage. From the AV manager standpoint, one of the most important considerations for implementing new software is compatibility. To upgrade systems with software interoperable with the most popular, robust third-party APIs – from Crestron to Bright Sign and from Mersive to Intel – is critical for today’s world. When choosing a partner for digital signage upgrades that will leave visitors and staff in awe, without technical snags, a robust platform that will integrate across technologies is a win.

Post-install, the demand for simplicity and customization are in. With new drag and drop layouts and visual filter capabilities at their fingertips, brands can leverage the power of digital signage to communicate, entertain, and streamline navigation across facilities. The latest developments in software allow AV managers to customize the look and feel of every sign, kiosk, and video wall, creating a memorable and lasting experience for visitors, staff, and employees alike.

Digital signage and wayfinding technologies bring people together, communicate important messages, streamline operational costs and resources, and support efficiency. Tailored to optimize the guest experience across industries, digital signage is now at the heart of facilities’ infrastructure and offers a new way to bring a great first impression to guests. While the visitor experience itself is a highly personal process that managers can never fully control, systems contractors can grow the opportunities to entice and comfort guests with the latest advancements in content management, digital signage, and wayfinding technology.

About Tomer Mann

Tomer Mann is EVP, 22Miles. As a veteran in the digital signage industry for more than ten years, Tomer strives to enhance visual communication consulting services to higher education, hospitality, retail, transportation, government, corporate, venues, healthcare, and other large organizations.

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