Peerless-AV’s Megan Zeller Elected to the Digital Signage Federation Board
Megan Zeller, Senior Director, Business Development with Peerless-AV, was recently elected for one of six seats on the Digital Signage Federation Board, marking the highest number of female board members on the DSF Board in years.
Megan Zeller peerless-av
As Senior Director of Business Development, Zeller leads Peerless-AV’s dvLED video wall systems, integrated kiosks, and outdoor AV sales initiatives in the hospitality and gaming verticals. She is responsible for helping her clients develop brand standards with digital signage solutions that are representative of the specific style and quality of the company.
Zeller will take these roles and responsibilities into her new role on the DSF Board to be a larger voice in the digital signage industry with the goal of providing education, networking, and advocacy to continue to innovate and move the growth of the industry forward.
“We are immensely proud of Megan Zeller being elected to the DSF Board,” says Nick Belcore, Executive Vice President, Peerless-AV. “Her passion and dedication to the field makes her the perfect addition to this board to join in the efforts and contributions to the AV industry and work towards a better, more innovative tomorrow.”
The full board will be gathering with members in Louisville, Kentucky on February 15th for the first DSF Meet ‘n Mingle of 2023. The event will feature panel discussions, tabletops featuring products and information from Advisory Council Members. Learn more: https://www.digitalsignagefederation.org/event/louisville-meet-n-mingle/
Editors Note: Huge round of thanks to the Metropolitan Airports Commission | Minneapolis-St. Paul International Airport for the generous permission in the use of images below.
MSP has been in the news multiple times for its technology. Future Travel Experienceand Aviation Prosbeing the two most notable. Worth noting that apparently the inspiration for airport management came from what the local baseball team, the Minnesota Twins did (consolidate display information systems). Sixteen-Nine did a nice writeup and names some names.
FTE is a shorter article and covers new DVLEDs installed. We will start with FTE and DVLED.
What is DVLED — Direct View LED is not like regular LED – or any other display. Forget Backlights. It is worth noting that the literal phrase “direct view” is shared by both LG and Samsung.
Direct View LED displays eliminate the LCD panel, instead using a surface array of LEDs as the actual display pixels. This allows for incredible contrast, vibrant colors, and brightness levels several times that of LCDs. Direct View LED displays can also be made virtually any size, including large sizes of 100 feet or more, making them the perfect choice for outdoor and indoor spaces alike. Thanks to the bezel-free design of Direct View LED displays, it’s possible to create seamless video walls too. Explanation of DVLED by LG.
From FTE — new direct-view LEDs mounted above North and South Exit escalators. Actually two displays:
North Exit main display is mounted in landscape orientation and measures 14.75 feet wide and 8.2 feet tall.
smaller ticker-type display with a 2.5mm pixel pitch.
“Digital displays allow us to maximize the use of overhead space at our exit escalators, which was previously used to hang printed messages,” said Eduardo Valencia, Chief Information Officer for the Metropolitan Airports Commission that manages MSP and several regional airports. “We now can schedule and convey important information and offer local businesses a big, bright, bold way to get their messaging in front of visitors.”
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Credit: Metropolitan Airports Commission | Minneapolis-St. Paul International Airport
Components
digital signage controller by Radiant Technology Group
LG displays
CMS by Omnivex
AviationPros picked some of this up and did a much more comprehensive article. There is a nice image gallery and the great news is that they started at the South Exit. They have five nice images of the South side and the different iterations of digital signage.
digital signage msp airport
The dynamic digital signage “moons” that Delta uses which can be reconfigured on the fly are probably going to be very handy. Too bad Southwest Airlines didn’t have those for its baggage areas.
Excerpt:
Cross-asset utilization encourages the use of consistent messaging and affords efficiency.
In airports, you sort of have these “fiefdoms,” Valencia said. In other words, he said, “Those displays are only for this purpose.”
“We wanted to leverage all our digital displays in a cohesive integrated way to try to then open up that digital canvas to business (units) for them to use, basically be able to put any message, from any source, data or not, anywhere, any time,” he said.
Comments
“Eduardo and his team have worked thoughtfully to truly transform the MSP Experience. They utilize software (Omnivex) as an enabler for their business and transformative initiatives. We laud their efforts and the partners they chose to support them.” ~Chris Devlin with Omnivex.
“Like many airports, MSP had a very siloed approach to digital signage,” said digital signage expert Neil Bron Chatwood of Omnivex Corporation. “
Work done by Radiant Technology began with consulting, including a multi-year vision and implementation plan, said Doug Freutel, Radiant Technology VP of innovation and visionary.
From LG: In this market you are able to buy the same type of LED cabinets from any OEM, but the differentiator with LG projects, we take pride in providing top-notch onsite installation and in-person training programs that help our client become educated on the whole process and not just a paycheck to us.
Sixteen Nine: The displays add to a digital footprint of more than 800 LG flat panels around the airport. LG PR says the displays were sourced through Bluum Technology, a solutions-focused project designer and technology reseller, and are operated with a custom UX developed by Radiant Technology Group, which then taps into Omnivex’s digital signage software platform.
What the experts say to consider:
Look at your screens – how many are black – what’s the reliability of your current systems?
How many different systems are driving those visuals?
Consider how more valuable those existing screens could be if you had more agility and flexibility in the information you could show on those screens.
Don’t digitize your existing screens, transform them
dynamic or digital wayfinding is huge (see Hartsfield or Sky Harbor articles)
We strongly suggest reading the full article at AviationPros
Complete Samsung Clover ase study on the positive impact that customer ordering kiosks provide to a relatively small retail shop. Video https://youtu.be/UotHJR3DcKs
The Pyramid Passport and Flex countertop will be shown in 1602. Both units include assistive technology and one will be running JAWS by Vispero (in McDonalds configuration)
Public access stations & apps can be securely locked down to prevent unauthorized access , and provide remote monitoring tools. KioWare Android does just that. KioWare also includes specific Samsung support for Samsung tablets. https://youtu.be/Ln_Zuv_wIvc
You can see Olea kiosk in the Storm Interface booth nearby the KMA booth at 1602. Stop by and we will walk you over. For more information on Olea Kiosks you can email [email protected]
The Korean electronics giant got its start in digital signage as purely a supplier of commercial displays, but through the years has hugely diversified what it offers in the sector – both in products and services.
Samsung pro displays now cover off a huge range of use-cases and price-points: from prosumer TVs for the price-conscious SMB/entry-level market to super-premium microLED products like The Wall, and 8K-capable QLED displays (QLEDs are LCDs with quantum dots filters that produce the same rich visuals seen with OLEDs).
Samsung has also greatly matured its CMS software solution MagicInfo – evolving it through the years from an entry-level solution for simple, budget-sensitive jobs to being a rich, full-featured product that competes with pure-play CMS software options and gets used all the way up to enterprise jobs. MagicInfo now has complementary solutions like analytics and data integration, and the company has invested the resources to make the software hyper-secure, with ISO27701 certification.
DSE Tradeshow aka Digital Signage Experience explores every aspect of digital and interactive display technology, from concept and design to content and analytics.
No matter what business you’re in or where you are on the adoption curve, the DSE tradeshow caters to your needs right now, providing access to hundreds of leading vendors of digital display, interactive technology and content solutions.
See you at DSE in Vegas November 17-19 for Digital Signage Expo. We are in booth 617 and looking forward to the show. Craig is facilitating one of the Lunch sessions.
In our booth
Clover Kiosk by Nanonation – Nano will be highlighting their cloud platform and wide-ranging support. Also at the show Nano will show 3x screens (a Samsung, a LG and a Sony) stacked on a single dual post mount showing our three SoC platforms for signage. For Nanonation show handout DSE_Nanonation Overview-compressed.
5:30PM – 7:30PM DSE Mixer by 16:9 — It will run Nov. 16th at its longtime home, the Hard Rock Cafe on the Las Vegas Strip. As in the past, the event is on the third floor, with a big interior space and a large outside patio overlooking the mayhem on the sidewalk below. The event is free to attend
Thursday Nov 17th
9AM – 9:45AM: Conference Breakouts
10AM – 5PM: EXHIBIT HALL OPEN
10:30AM – 11:30AM: Opening Keynote: Refik Anadol, new media artist
Speaker Case Study – Curved dvLED Displayswith Peerless AV – The new 65,000-square-foot institution leverages the latest in dvLED display technology from LG Business Solutions USA and mounting innovations from Peerless-AV to deliver captivating video content and provide digital canvases for private events or sponsors to display messages and films. Massive Curved Display article on AVIXA for reference
4PM – 4:45PM: Conference Breakouts
5PM – 6:30PM: Opening Night Networking Party. [Sponsored by SONY]
Friday November 18th
9AM – 9:45AM: Conference Breakouts
10AM – 5PM: EXHIBIT HALL OPEN
10:30AM – 11:30AM: Keynote: Jason Cothern, SoFi Stadium
5PM – 6PM: DSE DIZZIE Awards Ceremony and Reception
6PM – 8PM: Crew Up And Connect Industry Party, LDI Circle Bar + Lounge (North Hall)
Saturday November 19, 2022
9AM – 9:45AM: Conference Breakouts
10AM – 3PM: EXHIBIT HALL OPEN
10:30AM – 11:30AM: Closing Keynote: Naveen Viswanatha, Google
11AM – 6PM: LDI Show Floor Open (North Hall, accessible with DSE registration)
12PM – 3PM: Vertical Markets Networking Meet-ups
6PM: LDI Awards Ceremony (North Hall, accessible with DSE registration)
Sunday November 20, 2022 (DSE exhibit floor is closed)
Post-Show Event
10AM – 3PM: LDI Show Floor Open (North Hall, accessible with DSE registration)
Digital Signage Experience (DSE), Live Design International (LDI), and XLIVE are sharing dates in November. Held in separate halls at the Las Vegas Convention Center (LVCC), you’ll receive benefits of the three events sharing dates:
DSE will be held in Central Halls as its own trade show and conference, but your exhibit hall pass will allow you entry into Live Design International (LDI) and XLIVE (North Halls).
Enjoy discounts to conference sessions at LDI and XLIVE: after you register, you’ll receive promotions to use for LDI and XLIVE events and conference.
Questex will combine its capabilities and experience as the leading information and events company focused on the experience economy with input from the industry including past sponsors, exhibitors and attendees to deliver an updated and renewed DSE for the industry going forward.
With an increased focus on reaching key end-user markets for digital solutions and experiences, DSE will harness other audiences and platforms in hotels, hospitality, travel, healthcare, entertainment, education, sensors and communications technology and more.
Learn the latest drive-thru trends taking place across the restaurant industry that are meeting customers’ needs while increasing operators’ revenues. For more information, you can email [email protected]
Executive Summary
Once considered an adjunct to an established restaurant, the drive-thru has evolved into an essential business component helping eateries achieve profitability and exceed customer expectations. Drive-thrus are illustrative of a case where technology has helped redefine the dining experience. QSR Magazine cites examples of national chain restaurants that have more than doubled revenues by implementing an effective drive-thru strategy. The drive-thru has become the industry’s most popular off-premises channel having accounted for fifty-two percent of to-go orders in 2021. This growth activity represents an increase of four percent over the prior year.
Most industry practitioners believe restaurant success depends as much on service quality as it does on food quality. The speed and coordination in preparation, as well as the wholesomeness of menu items, are critical factors. Consumers have always sought speed and accuracy with a drive-thru order, but pandemic circumstances amplified guest expectations to include personalization and concise communications. From a drive-thru perspective, clear communications, accurate order entry, and secure payment processing are core technical elements for an effective operation. It is estimated that the average American will spend more than $1,200 on drive-thru food this year. This sum represents a substantial annual increase attributable to the restrictions of the pandemic.
Simply stated, drive-thru’s have become the restaurant industry’s most popular off-premises channel, accounting for more than half of all to-go orders in 2021, according to industry researcher NPD. This business volume represents an increase of four percent over the prior year. During the pandemic, restaurant takeout orders experienced exponential growth. As a result, operators need to continue supporting a multiple-channel approach to off-premises dining that also includes delivery services and order-ahead options, including mobile apps.
According to QSR Magazine, no area has seen more digital improvements than the restaurant drive-thru. Many industry practitioners claim the pandemic made the drive-thru an essential part of keeping restaurants open during lockdowns. It was the sole way to serve customers at eateries across the country continuously. To thrive amid elevated off-premises demand, restaurants have begun investing in innovations designed to maximize delivery, curbside pickup, and drive-thru offerings. These plans for futuristic store models include digitally integrated double and triple drive-thru’s to accommodate mobile orders better, and take out, with reduced on-premises dining room space. For example, consider the two-story Taco Bell in Brooklyn Park, Minnesota that according to tacobell.com was developed featuring four drive-thru lanes, including three lanes designated for mobile or delivery order pickups. The fourth lane will offer a traditional drive-thru experience with face-to-face interaction between customers and staff.
Authors
Michael L. Kasavana, Ph.D., CHTP, CFTP
MSU/NAMA Professor, Emeritus
IFBTA Education
and
Amy Fanale
Sr. Product Manager
Panasonic Connect North America
There is a significant shift in restaurant technology that can engage customers in a way that enhances service, reduces wait times, and increases sales. Digital signage is the technology that powers dynamic menu boards and enables cost-effective influential decision-making at preliminary and point-of-purchase touchpoints.
Excerpt
Executive Summary
There is a significant shift in restaurant technology that can engage customers in a way that enhances service, reduces wait times, and increases sales. Digital signage is the technology that powers dynamic menu boards and enables cost-effective influential decision-making at preliminary and point-of-purchase touchpoints.
It can:
empower restaurants with digital menu boards
queue management techniques
streaming entertainment
and impactful marketing campaigns to increase sales.
This is why 74% of QSRs ranked digital menu boards as a top priority.
Post-pandemic changes in restaurant design, are creating challenges in customer communications in the absence of face-to-face interaction. According to a recent survey conducted by Panasonic, 100% of food service operators found that the COVID-19 pandemic intensified a sense of urgency to adopt transformational technology.
As the foodservice industry experiences challenges with labor and an increase in customer preferences for touchless options, adopting digital technology appears to be even more important. In addition, the evolution of the drive-thru has also underscored the importance of digital signage and customer engagement. Restaurant operators are seeking way to elevate revenues and further enhance the customer experience with digital signage.
The Menu Board
Menu boards have existed for more than forty-five years. The menu boards were initially very simple with copy listing the menu items and their prices printed on a sheet of paper or plastic installed in a lightbox. Some boards were illuminated but no product photography was included. Since restaurants in the 1970s did not offer as many menu items as currently featured, boards were generally smaller in design.
When the need to change items or prices arose, the item insert was removed and replaced with a new strip. Similarly, price chips were updated. Since a menu item was printed on a strip of plastic that slid into tracks, and price chips snapped into place, changes required some dexterity but not altering the entire panel. Static menu boards for drive-thrus also were invented and installed in the 1970s.
The introduction of drive-thru service brought about the addition of outside menu boards and an accompanying communication system. During the next decade, operators learned that photography of menu items increased sales. This led to a space challenge as eateries increased the number of items on the menu and needed room for photos.
These increases in food offerings and photos rendered the board space insufficient. In the 1990s, the introduction of dayparts led to the need for a way to change the content completely to shift from breakfast to lunch to dinner menus. To accommodate daypart changes, meal panels would either be slid over one another at various times of the day or turned around, both manual processes and had to take place regardless of the weather conditions. By the early 2000s menu boards advanced to digital and allowed for video and commercial promotions to emanate from the board without having to go outside. The digitization of menu boards has expanded capabilities while positively impacting revenues, at a cost-effective rate.
Industrial and Commercial Display Solutions Provider Adds Education Focused Digital Signage Software Provider To Broaden Service Offerings
HSINCHU, Sept. 1, 2022 /PRNewswire/ — AUO Display Plus (ADP), a wholly-owned industrial and commercial display subsidiary of Taiwan’s AUO Corporation (TWSE: 2409), has acquired the long-running cloud-based digital signage software company Rise Vision (www.risevision.com), strengthening ADP’s growing portfolio of partners and enabling them to help organizations communicate better using digital signage solutions.
As a leading provider of industrial and commercial displays, ADP expects to bolster its range of smart display solutions with value-added software capabilities and provide customers with more choices and flexibility while extending Rise Vision’s SaaS (Software as Service) business reach to more applications and areas like retail, enterprise and hospitality.
“Rise Vision partners with ADP to provide digital signage solutions that help organizations communicate better,” said Brian Loosbrock, CEO of Rise Vision. “With easy to use software, compatibility with a wide range of hardware, and 500+ professionally designed templates, organizations can be up and running in minutes.”
The acquisition of Rise Vision provides ADP with deeper expertise in the education market and subscription-based SaaS services, tapping into Rise Vision’s expertise to enable a new service for ADP’s worldwide customer base.
“The acquisition of Rise Vision is an important milestone for ADP,” said SH Liao, President of ADP. “The demand for SaaS applications is growing rapidly, and the integration of software and hardware will become a major competitive factor. Rise Vision’s business model can help our customers succeed in their respective vertical markets.
“The partnership will provide us with an opportunity to expand the depth of solutions we can provide in the future,” said Loosbrook. “Rise Vision will continue to provide easy to use software, new templates added each week to save customers hours of content creation time, amazing customer service, and simple, affordable pricing. We’re excited to start this new chapter in our long history with ADP.”
About AUO Display Plus
AUO Display Plus is AUO’s industrial and commercial display subsidiary and offers a complete end-to-end display service, from R&D to sales and customer service. AUO Display Plus integrates its leading display technologies with value-added software solutions for retail, enterprise, education, transportation, and healthcare. AUO Display Plus collaborates with partners in different domains to co-create complete solutions and one stop services that help businesses accelerate their smart transformations and create greater value. Headquartered in the Hsinchu Science Park, Taiwan, AUO Display Plus operates global offices in Mainland China, Japan, the United States, and Europe.
About Rise Vision Rise Vision is used in 100+ countries, by organizations of all sizes, highly rated, and deeply dedicated since 1992 to making it easy for organizations to communicate better using digital signage. With easy to use software, compatibility with a wide range of hardware, and 500+ professionally designed templates organizations can be up and running in minutes. Rise Vision adds new templates each week saving organizations hours of content creation time allowing them to focus on the message they’re communicating. Rise Vision is based in Ontario, Canada with affiliates in the U.S.
After two long years, IFA 2022 marked the triumphant return of its full-scale format which saw over 240,000 people make their way to Messe Berlin, IFA’s long-term home, between September 1-5.
This year, under its theme of ‘Life, Reimagined,’ LG Electronics presented cutting-edge, human-centered innovations that bring new possibilities and experiences to daily life.
Of the many LG innovations presented at IFA, possibly the first thing to catch the eye of most booth visitors was the 97-inch OLED evo Gallery Edition TV, the world’s largest OLED TV which boasts incredible picture quality thanks to its self-lit panel technology. Other large-screen TVs, such as the 88-inch LG SIGNATURE OLED TV 8K and 136-inch 4K Micro LED, yet again proved LG’s excellence in the TV sphere on a truly global stage.
Attracting a lot of attention, especially among gamers, was the Flex Arcade Zone which featured several gaming stations for visitors to experience the new LG OLED Flex (model LX3). The world’s first flexible 42-inch OLED TV, LX3’s display transforms from completely flat to curved so users can choose their ideal arc from twenty levels of curvature. Users can also easily switch screen curvature between two presets using the remote’s dedicated button for an even more effortless user experience.
LG also presented its latest home appliances, with the new MoodUP™ refrigerator with color-changing LED door panels the company’s showstopper. Thanks to its innovative LED door panels, the all-new refrigerator delivers unrivaled design flexibility with 22 upper door colors and 19 lower door colors to mix and match. With the MicroLED screen in the background displaying colorful graphics representing the vivid colors of the MoodUP refrigerator, the overall experience was one to remember.
Other LG ThinQ-enabled appliances made their way to Berlin as well, like the new LG PuriCare Aero Furniture, LG Washtower, LG Styler™ ShoeCase and ShoeCare. This space was dedicated to showing how LG appliances come together through ThinQ to create the completely connected home of the future.
With its theme being “Life, Reimagined,” the company couldn’t leave out its lifestyle TVs. With a zone set around the living room and bedroom, the LG OLED Objet Collection demonstrated how its TVs are able to harmonize with any décor with relative ease.
Finally, LG’s cutting-edge monitors were also put in the spotlight, including the new 42-inch UltraGear™ OLED gaming monitor which is its first curved OLED display with a 240Hz refresh rate. Here, visitors could play popular games and experience the perfect gaming sidekick for themselves, offering the performance, speed and features today’s avid gamers demand.
IFA was the perfect place to experience LG’s products and services that bring more convenience and enjoyment in person. Going forward, LG strives to deliver human-centered innovation with various smart life solutions designed to meet the needs and tastes of consumers in a changing world.
While LG was definitely a star player at IFA this year, many other manufacturers were also present to introduce their newest innovations. One reoccurring trend that has stood out at almost every major tech tradeshow over the last ten years is ‘Smart Home Technology’. Once again, smart home tech headlined IFA as people’s lives have become more ‘home-centric’ since the global pandemic and as more companies commit to Matter – a new smart home connectivity standard created by the Connectivity Standards Alliance (the Alliance) and supported by major companies including Google, Amazon and Apple.
Another obvious trend at IFA was artificial intelligence (AI), which is developing rapidly to become the heart of many gadgets and services we use every day. AI is now automating our indoor environments, predicting our needs based on our usage patterns, delivering helpful time- and situation-specific reminders and making suggestions for improving or extending usability. From health to home entertainment, AI was present in practically every product and tech category of this year’s IFA.
And, with many manufacturers prioritizing sustainable consumer tech to reduce their environmental impact and pave the way to a brighter future, sustainability was another key IFA theme. More popular than ever, eco-friendly products that use less energy, employ reused materials and minimize harmful emissions while offering easy repair-ability and recyclability are here to stay.
So, with IFA 2022 done and over with, stay tuned to discover what new innovations LG has in store!
AVIXA Releases New Image System Contrast Ratio Standard
Discover How Applying This Standard Takes AV Systems to their Peak Performance in Oct. 12 Webinar
FAIRFAX, VA – Sept. 22, 2022 – AVIXA, the Audiovisual and Integrated Experience Association, is pleased to announce the release of its standard Image System Contrast Ratio (ISCR). This standard defines acceptable minimum contrast ratios for AV presentation systems relative to their stated purpose or application.
“Presentation technology has fundamentally changed since the original PISCR (Projected Image System Contrast Ratio) standard was released,” said Jonathan Brawn, CTS, Principal, Brawn Consulting, and co-chair of this standard’s task group. “Previously, while direct-view displays were a strong part of the industry, projection-based display technology still influenced the majority of large format installations at that time. Today, direct-view technologies like very large format LCD, LCD videowalls, and increasingly, DVLED have not only maintained being mainstream but are now the dominant technology in most instances. This drove a true need to update the original PISCR standard to reflect current technology.”
This standard replaces the PISCR standard published in 2011, which applied to projection only. As direct-view displays became more prevalent, AVIXA assembled a task group to assess the technological characteristics of direct-view displays to determine whether the differences in technologies would affect how image system contrast was assessed.
The task group concluded that the measurement used in the original PISCR standard was equally appropriate for direct view displays. However, the addition of sequential (also called full on/off or inter-frame) testing was deemed necessary to accurately characterize the image system’s contrast for any technology. Sequential testing enables AV professionals to effectively measure high-performance display technologies that can create high contrast ratios in a wider range of environments.
The new ISCR standard is designed to facilitate informed decision-making for projector, screen, and direct view display selection relative to location and stated purpose. Additionally, the metrics (the contrast ratios) and classifications (the viewing categories) in this standard may be used to establish design criteria for new systems. Requirements of this standard apply to:
Planning and designing image system installations
Setting minimum and optimum contrast ratios relative to stated purposes
Testing and signing off on completed image system installations
Determining remedial solutions for a system not conforming with this standard or inadequate for the stated purpose.
The standard’s four contrast ratios are based on the following content viewing requirements:
Passive Viewing
Basic Decision Making
Analytical Decision Making
Full Motion Video
“This standard helps our industry to address our customers’ needs,” Justin Watts, CTS, Senior AV Design Engineer, and co-chair of this standard’s task group. “In new systems, we can deliver a superior experience by providing display solutions that meet or exceed the performance requirements for the core applications we represent. It’s also a powerful tool for existing systems, where we can evaluate their performance and provide sometimes needed justification for updates, upgrades, or changes to environment to maximize investments.”
AVIXA is an ANSI-accredited Standards Development Organization (SDO). The work of preparing standards is carried out through AVIXA Task Groups with oversight by the AVIXA Standards Steering Committee and governed by the AVIXA Board of Directors.
About AVIXA
AVIXA is the Audiovisual and Integrated Experience Association, producer of InfoComm trade shows around the world, co-owner of Integrated Systems Europe, and the international trade association representing the audiovisual industry. Established in 1939, AVIXA has more than 20,000 enterprise and individual members, including manufacturers, systems integrators, dealers and distributors, consultants, programmers, live events companies, technology managers, content producers, and multimedia professionals from more than 80 countries. AVIXA members create integrated AV experiences that deliver outcomes for end users. AVIXA is a hub for professional collaboration, information, and community and is the leading resource for AV standards, certification, training, market intelligence, and thought leadership. Visit avixa.org.
SiteKiosk secures and manages thousands of machines for a myriad of functionality in kiosk and self-service markets worldwide. Fortune 500 companies like Hilton Hotels, BMW, and Citibank come to mind. The protection of machines in public locations has been the company’s focus from the start as outlined in a website slider: “SiteKiosk is the easy-to-use all-in-one kiosk solution for displays, tablets and terminals in public access areas as well as business networks. Protect, manage and realize your project on just one platform for kiosk clients with Windows and/or Android operating systems.”
With the release of the new product named SiteKiosk.Online, the company made a big step into the field of content creation and management for kiosks, public computers as well as any interactive display powered by Windows or Android. The new product is an All-in-One kiosk and digital signage software that allows administrators to work on all aspects of their kiosks and digital signage deployment including the protection of devices and the publishing of multi-media campaigns using the newly integrated CMS.
Kiosks and public computers. Nobody has anywhere near the number of licenses for kiosk software deployed than Sitekiosk, by a factor of 5X. Besides its browser lockdown and other security features the management and monitoring features are critical not only for large nationwide deployments but projects of any size.
Interactive Displays. SiteKiosk’s Cloud-based management console also provides a content management solution to create engaging interactive user interfaces and multi-media content that can be published to remote POS devices, displays, and other devices.
Securely Robust
Sitekiosk has been tested and chosen by many large international companies including well-known banks. IT rests a little easier knowing that. Some examples of banks and financial institutions that trust and use Sitekiosk to protect their online banking devices and displays: BMW Financial Services, Ahold Financial Services, FIRSTBANK Virgin Islands, National Bank of Austria, City National Bank, National Bank of Denmark, HypoVereinsbank, Bank of Oklahoma, Norris Bank, Commerzbank AG, Deutsche Postbank AG, Dresdner Bank AG, A/S HansaBanka, Aargauer Kantonalbank, CAIXA GALICIA, Aruba Bank N.V., Berner Kantonalbank, Danmarks Nationalbank, Foroya Banki and Santander.
Summary in Brief
Free 30 day trial is easy to get. No credit card required.
Excellent language support.
Very robust kiosk software with cloud CMS which lets you do digital signage out of the box with pre-built templates that are easily modified.
If you want powerful, easy-to-use kiosk software with integrated CMS you can have it.
You can configure a range of self-service kiosks and interactive displays, all at the same time. One size rarely fits all and being able to manage conditional properties and variations is a huge time saver.
Historically a platform with APIs, hooks, and object model, it still has all of those but has added higher-level applications and templates
Custom-developed solutions are available like a QSR ordering app
Sitekiosk has numerous Sitekiosk Case Studies as well as tutorial videos. There are 12 different tutorials including start from scratch digital signage — A digital signage project, completely without template is easily implemented in a few steps!
Layoffs — 7-Eleven has pinned the overarching reason for the layoffs on their acquisition of Speedway. The company asserted that as with any merger or acquisition oftentimes layoffs and reorganization efforts are necessary. “We are just over a year into our integration process following the $21 billion Speedway acquisition and, as with any integration, our approach included assessing our combined organization structure,” said a 7-Eleven spokesperson. They also attributed letting go of 880 top executives in one fell swoop to the fact that they had delayed laying off anyone during the height of the pandemic. Thus, in a sense, they were playing catch up with the number of people they needed to let go. Not that that would inspire much confidence in anyone currently still working for the conglomerate.
Regardless of the company’s reasoning and defense of its actions, 880 people were still left blindsiding and without work. As a result, the morale of those left has been utterly decimated. “They said, ‘This is no longer 7-Eleven, this is 9/11. The people who are left here are just walking around in shock, and there’s still dust in the air,” an employee in the thick of it admitted.
It may have been as many as screens in some 6,000 stores.
When the politician made her visit a week ago reports started popping up about screens being compromised with vitriolic messaging that slammed and insulted Pelosi, with the Chinese government suspected of being behind the hacks.
Pro AV Revenue for 2022 is Forecast to Exceed Previous Peak of 2019, According to New Research from AVIXA
FAIRFAX, VA – July 28, 2022 – After a strong 2021, when pro AV revenue growth exceeded initial expectations and hit 11%, 2022 is set up to hit a new high-water mark for pro AV, reaching $263 billion globally, according to AVIXA’s 2022 Industry Outlook and Trends Analysis (IOTA). Growth moderates in the coming years to a compound annual growth rate (CAGR) of 5.9% from 2022 to 2027. While this is due in part to the slow-down in economic expansion across the globe, pro AV is still set to grow faster than most countries’ GDPs during the same period.
AVIXA’s 2022 Industry Outlook and Trends Analysis (IOTA) presents data and analysis about the size of the pro AV industry with a global perspective – plus regional and vertical breakouts. The research covers product trends, solution categories, and vertical markets.
“As COVID-19 restrictions decline and people regain comfort with gathering in person, the economy is transforming and pro AV feels a surge in demand,” said Sean Wargo, Senior Director of Market Intelligence, AVIXA. “Up to this point, the strongest solution areas were those offering adaptation to new behavior, such as conferencing and learning. This has shifted to events and performance as we return to in-person.”
After being upended during the pandemic, the venues and events market is demonstrating its resiliency through a high ranking among market opportunities. The market is forecast to grow from $30.7 billion in 2022 to $47.2 billion (9% CAGR) in 2027 globally.
As consumers shift their spending back out of the home and inflationary pressures take their toll, residential spending on pro AV is set to decline. This enables transportation to shift upwards, consistent with a shift in spending towards travel again. The transportation market is forecast to grow from $11.8 billion to $18.3 billion (6.8% CAGR) globally from 2022 to 2027
The fastest growing markets for pro AV include many that are recession resistant. While pandemic recovery drives high growth in venues, media, and hospitality, others are benefitting from more stable investment. This includes government, energy, and transportation.
Despite some lingering challenges associated with the pandemic, APAC is resuming the economic expansion that began in prior periods, driven by rising corporate activity and a growing middle class looking to spend. The region remains a mainstay for digital signage as retail growth pushes it to the top solution spot. Digital signage in APAC is forecast to grow from $14.3 billion to $20.1 billion (7% CAGR) from 2022 to 2027.
While growth in collaboration solutions slows in the Americas, the experiential solution areas like venues and events are rebounding and driving growth. Revenue for venues in Americas is forecast to reach $10.7 billion in 2022, rising to $16.1 billion by 2027, CAGR of 8.5%. In addition, the Americas is the one region where services capture the most revenues ($2.1 billion in 2022). Control systems are where the growth is, as content must be managed and distributed in a venue.
EMEA faces the greatest headwinds due to the wide-reaching impacts of the conflict in Ukraine, though growth is still relatively strong. While in-person brings a welcome surge to the venues market, energy, with 7.8% growth over the next five years, is also a key contributor thanks to sustainability efforts.
While the pro AV industry is experiencing strong growth, there are still headwinds in the current environment. Supply chain challenges are reaching a peak, now that demand is at all-time highs making it difficult for suppliers to keep up, particularly after having been battered by shortages and logistics issues over the past two years. Rising interest rates as governments seek to mitigate inflation are spurring fears of a recession as spending retreats in response. Hiring has also become increasingly challenging in a competitive employment landscape, resulting in labor shortages. Despite it all, the data from IOTA shows tailwinds prevailing and pro AV continuing to grow, even if growth is somewhat muted below what might be possible.
To learn more about the 2022 AV Industry Outlook and Trends Analysis (IOTA), visit www.avixa.org/IOTA.
For ongoing conversations and news about the pro AV industry, sign up for the AVIXA Xchange, a unique community for the AV industry designed to connect thought leaders, industry-leading solution providers, and innovative manufacturers with AV solution seekers.
About AVIXA AVIXAis the Audiovisual and Integrated Experience Association, producer of InfoComm trade shows around the world, co-owner of Integrated Systems Europe, and the international trade association representing the audiovisual industry. Established in 1939, AVIXA has more than 20,000 enterprise and individual members, including manufacturers, systems integrators, dealers and distributors, consultants, programmers, live events companies, technology managers, content producers, and multimedia professionals from more than 80 countries. AVIXA members create integrated AV experiences that deliver outcomes for end users. AVIXA is a hub for professional collaboration, information, and community, and is the leading resource for AV standards, certification, training, market intelligence, and thought leadership. Visit avixa.org.
The industry-specific trade show re-booted as Digital Signage Experience has been pushed back to November 2022 – another event affected by the pandemic that keeps on going.
The show was supposed to run in late March in Las Vegas as a new take on the Digital Signage Expo show and conference that ran for some 15 years, before going under in 2020. The assets were acquired in auction by the New York-based events company Questex, and DSE was then revived with a slightly tweaked name.
The show will be now run Nov. 17-19 and operate in tandem with a pair of Questex-managed business events, LDI (Live Design International) and XLIVE. DSE will be in LVCC Central Halls 1 and 3 and LDI and XLIVE will take place next door in North Halls 1-4.
Both of those are aimed at the live events and entertainment industries, and while they may seem like very different businesses from digital signage, there is substantial crossover on the display and infrastructure aspects of live shows and large format digital signage. InfoComm veteran attendees will recall sections of the exhibit hall at that AV trade show that are tuned to live events, like stage and lighting.
Questex says DSE, in future years, will also run in November and continue to be tied to LDI.
Peachtree Corners, GA – July 20, 2022 – 22Miles, a global leader in visual communications and interactive experiences, today launches the latest iteration of its Content Manager software. Content Manager V7 enables users to design, control and deploy content for videowalls, digital signage, kiosks, wayfinding and mobile devices – all from an upgraded unified portal. The new version is equipped with new features that make digital content distribution fast, easy and secure for systems at any scale.
“For V7, we wanted to make the content creation process faster and easier, while also building out the robust control and management capabilities large-scale deployment demand. Our new AI and ‘pick-and-click’ design features make it incredibly simple to create powerful visual experiences,” said Tomer Mann, chief revenue officer for 22Miles. “Integrators and system owners can design and push dynamic, customized content out to hundreds of screens faster than ever before.”
Enhanced Content Support
Content Manager V7 offers new rapid third-party API integration features. Users can input the URL for any API into the template design page, and the platform’s built-in AI will auto-populate the data and content retrieved from the API into the template. Office365, Google Calendar, and PowerBi integrations are natively included, and users can add their own APIs with little or no scripting required. 22Miles offers API scripting and filtering support services if necessary.
Content Manager V7 also allows users to add dynamic, interactive features like widgets and behavioral calls to actions – such as the ability to reserve a space, check in, or cancel a reservation – with a simple “drag-and-drop” or button selection. These one-click widget customization options include the proprietary 22Miles Carry2Mobile solution, a free upgrade available to all 22Miles customers. Carry2Mobile duplicates sign content as an HTML5 page on the viewer’s mobile device via a QR code scan. This enables the audience to take promotions, directions, event schedules and more with them after they walk away from a kiosk or sign.
AI-Assisted Rapid Content Development
Content Manager V7 debuts the new 22Miles Smart Template Center. Here, users can browse over 1,000 templates in categories including interactive experiences for digital signage, information boards and space utilization, including room booking or hot desking. New AI features auto-populate all template previews with customers’ own logos, branding, and content, allowing them to visualize real-world use cases. As users select “favorite” templates, the Smart Template Center’s recommendation engine suggests additional options. Each favorite is automatically added to a folder for fast retrieval and use.
Content Management and Control for Enterprise Users
Content Manager V7 also grants users complete control over their visual communications ecosystem. Users can visualize and edit content schedules in the new playlist-style graphic interface and see the current content status for any device in the new remote live viewer. Corporate accounts can also lock features, content and zones, with hierarchical account privileges for regional and site-level control. To simplify maintenance, V7 features new integrated remote digital signage player control, allowing system owners to use their mobile phone as a touchscreen controller for any physical player.
“Over the past 18 months we’ve worked to make Content Manager V7 scalable for any project size and suitable for any device,” said Joey Zhou, founder and lead solution architect for 22Miles. “We thought about everything our customers need and what the future of the market demands: simplicity, flexibility, value and control. The result is the most powerful and intuitive visual communications content editor in the world.”
Content Manager V7 is now available for visual communications deployments of any scale, with education sector and enterprise site-level pricing options. To learn more, book a demo or request a quote, Click here to contact us.
About 22Miles
22Miles is a global leader in experiential 3D wayfinding and digital signage SaaS solutions that allow for highly customizable, easy-to-use, and simple-to-scale content creation, management, and deployment to projects across fast-growing industries such as transportation, hospitality, retail, healthcare, higher education, enterprise, entertainment, and more. With thousands of global deployments across some of the world’s best-known brands, strategic partnerships with industry-leading technology companies, and an expansize library of API integrations, 22Miles offers the most comprehensive platform for digital signage and wayfinding technology on the market.
22Miles is headquartered in Peachtree Corners in Atlanta, Georgia
Editors Note: Several of our members use Intuiface for making kiosk interfaces. All of them are quite pleased with the result and the rapid time cycle for creation and deployment.
No-code technology is everywhere. More than 65% of app development in 2024 will be performed using a no-code platform. That’s business and creative professionals with zero software development experience, creating software applications for personal, company-wide, and customer use. The “citizen developer” is now empowered to – for example – create web and mobile apps rivaling the best of custom coding. It’s a market so explosive and pervasive that its estimated size in 2021 was $13.8B, and growing 23% annually.
As big as it is, the no-code movement has a blind spot: in-venue digital communication. In this world of digital signage, information kiosks, retail self-service, curated exhibits, and more – broadly known as “in-venue digital audience engagement” – custom software development remains the dominant approach. That’s an $8B software market encompassing the entirety of screens beyond personal devices (phones, tablets, etc.), PCs, and home TV, reliant solely on professional developers and inflexible content creation offerings.
What is No-Code?
We summarize the characteristics of no-code solutions, framing the evolution of this approach to its dominant status on the world stage.
The No-Code Landscape
Presenting the 100+ companies selling no-code app creation and distribution software, segmented by targeted business process or objective.
Understanding In-Venue Apps
Upon noting the absence of in-venue apps in the landscape, we define what makes these deployments unique, necessitating dedicated, fit-for-purpose no-code solutions.
Intuiface: The Ideal In-Venue No-Code Solution
Intuiface is the market’s first and only true no-code option for creating and deploying in-venue applications. We walk you through the key features that distinguish it from traditional in-venue solutions.
Who it is For?
No-code software users and producers
You know no-code but are new to in-venue. We’ll help you understand what it is, how it matters to you and your company, and why no-code software like Intuiface delivers the same benefits you’ve come to expect for your existing projects.
Digital signage software users and producers
You know digital signage but are new to no-code. What exactly is a no-code solution, how is it different from a traditional digital signage CMS, and what you should look for from a no-code offering for audience engagement.
PODCAST
Respected digital signage consultant and author of the Sixteen-Nine blog, Dave Haynes, welcomed Intuiface’s Geoff Bessin to the Sixteen-Nine podcast. Here they discussed the no-code movement, its blindness to the delivery of in-venue digital content, and how Intuiface represents the first attempt to fill that gap. Choose from listening to the podcast or reading the transcript.
60+ complete experiences, addressing a variety of themes. Each designed to show you just some of the infinite ways for combining simple Intuiface elements into amazing content.
Ready-to-use frameworks and guidance for
tackling some of the most popular digital interactivity scenarios. Think of them as starting points for your own projects.
To reclaim its status as “America’s front door,” New York’s Moynihan Train Hall located in the legendary Penn Station needed a fresh update of the entire facility. 22Miles offered Moynihan an infusion of dynamic and diverse technology, integrated into a solutions suite that was easily customized to its unique needs.
22Miles implemented interactive wayfinding kiosks and displays that feature more than 10 language input options to serve the multi-cultural flow of individuals. We incorporated full ADA compliance from elevators and accessible alternate routes, as well as a digital magnifier, screen adjustments, and an operation index. Moynihan also features 22Miles’ Secure Mobile Control system, which allows contactless control of screens on a user’s mobile device.
About 22Miles
The industry leader in experiential andvisual communications
With the goal of creating a more immersive remote learning environment for students of the university, the Peerless-AV team worked diligently with its SEAMLESS dvLED Video Wall Integration Program to design, engineer, and create a custom SEAMLESS Custom Mounting System. Despite facing unique challenges, the team successfully installed a massive, curved digital display to keep the classroom environment collaborative and inviting to all students.
The Need
Approached by McCann Systems for a world-renowned university, Peerless-AV® was tasked with installing (2) custom direct view LED (dvLED) video wall systems alongside Unilumin. In January 2019, the university wanted to create remote learning classroom environments, which would allow professors and faculty to move around while speaking and delivering presentations. For the students, the benefit was to be able to invite them into a conversation and present materials to classmates, as if they were attending in-person.
Click for full size – Curverd Display Installation
The main challenge that the university faced was building a completely custom solution that would fit within the existing architecture of the two studios, both square in size and with low ceilings. In addition, all teams invested a lot of special design and engineering resources, all while navigating through scheduling issues due to the COVID-19 pandemic.
The Solution
The university selected Proscenium, the connected studio environment from McCann Systems, as their solution. McCann Systems and Unilumin recognized that Peerless-AV was the only manufacturer whose mounts would work successfully for this custom installation.
Peerless AV was also chosen for its long-standing relationships with McCann Systems and Unilumin. Known for its flexibility, cost effectiveness and superior customer service, SEAMLESS by Peerless-AV, the company’s dvLED Video Wall Integration Program, ensures start to finish project support – from the design/manufacturing of custom Bespoke Series Mounting Systems to on-site installation support.
No matter how complex the installation, the entire Peerless-AV Solutions Team is available every step of the way
For the project, Peerless-AV custom-designed two 180-degree, 33′ wide by 10’high (10m x 3m) pedestal mounting structures that are freestanding and bolted to the floor. The mounting systems needed to accommodate 168 Unilumin UpanelS 1.5 displays (610 x 343mm). The final configuration of both walls would incorporate 12 bottom row half height displays (36 modules) and 2 custom displays (8 modules) with a total pixel count of 14,839,799.
Construction of the classrooms took place throughout 2019 and, in early 2020, Peerless-AV was on site for the installation of the video walls; from the moment the teams arrived on site, they required extreme attention to detail for such a precision engineered installation. Since there was no way to attach to the walls, a pedestal mounting structure would be designed to provide a stable floor standing solution.
Each of the rooms presented additional unique challenges due to room limitations. The first studio room included stairs, an ADA ramp, and a raised walkway to allow for maintenance access. Additionally, the classroom entry opens to the rear of the video wall, so Peerless-AV added aluminum cladding on the rear of the mounting structure to conceal the electrical components and create a sleek, finished appearance. The second studio room was not the same size as the first, so Peerless-AV had to design this video wall structure differently from the video wall in Studio 1 to fit the space
accordingly and create access for maintenance behind the video wall.
In addition to the custom dvLED video wall mounting systems, Peerless-AV also designed and manufactured hardware for the integrated technology solutions needed for the video walls. This included custom mounts for the four integrated web cameras in each section, (providing 56 total viewing angles), two speakers on each camera, and seven subwoofers at the base of every wall section. Six PTZ 4K web cameras were also installed.
The Covid-19 pandemic delayed the installation, and all parties were back on site to complete in the summer of 2021. The precision engineering and tight manufacturing tolerances along with x, y, z adjustment on Peerless-AV’s mounting structure was essential to ensure all the Unilumin displays showed no visible lines between the panels, and to achieve perfectly flat planes at all angles of the curve on both video walls.
The Results
The university was thrilled with the outcome of both video wall installations, allowing them to create their ideal environment for virtual classes comprised of more than 90 students in a single session. The professors can now conduct lectures as if they are in a TV studio with a control room. Each student’s image is separated on the curved dvLED video wall in front of the professor, allowing for a more personal connection with students than traditional lectures conducted in a typical conferencing service.
Case Study Download
The original case study can be found here. The pdf below is a compressed PDF and may have some fidelity issues. A 800K file is much easier than a 5MB file.